Luis Mendez Moreno
Chesterfield
Summary
Compassionate and skilled Registered Nurse with extensive clinical experience in acute care, patient assessment, care coordination, and evidence-based practice. Demonstrates high-quality, patient-centered care in fast-paced hospital environments while effectively collaborating with interdisciplinary teams to enhance patient safety and improve outcomes. Renowned for strong communication skills, sound clinical judgment, and a steadfast commitment to cultural competence, health equity, and continuous quality improvement. Proficient in mentoring new nurses, supporting patients and families through complex health situations, and maintaining excellence in documentation, patient advocacy, and regulatory compliance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Care Manager Registered Nurse (RN)
Arkos Health
01.2025 - Current
- Member of the Arkos Health interdisciplinary team, implementing and revising individualized patient care plans.
- Manage a caseload of high-risk patients
- Communicate changes in patient status proactively to providers, leadership, and health plan partners; participate in weekly ICT (Interdisciplinary Care Team) meetings.
- Document all patient interactions, care plans, progress, outcomes, and referrals in the organization’s care management system and electronic health record (EHR).
- Monitor and report care management metrics (e.g., readmission rates, ER utilization, patient satisfaction), and apply quality improvement strategies to improve outcomes.
- Advocate for patients and families—ensuring they understand their diagnoses, treatment options, self-management expectations, and available community resources.
- Coordinated care plans for diverse patient populations to enhance health outcomes.
- Monitored patient progress, adjusting care strategies based on individual needs and feedback.
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
- Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
- Maintained detailed records in compliance with agency standards and regulations.
Registered Nurse (RN)
Brattleboro Memorial Hospital
06.2023 - 02.2025
- Provide comprehensive direct patient care, including medication administration, vital sign monitoring, and assistance with daily living activities.
- Collaborate with interdisciplinary teams to create and implement individualized care plans.
- Conduct timely patient assessments, and communicate changes to physicians to support rapid intervention.
- Perform diagnostic procedures, including blood draws, IV insertion, wound care, and dressing changes.
- Maintain accurate electronic health records, and ensure compliance with all regulatory standards.
- Educate patients and families on disease management, medication use, lifestyle changes, and discharge care.
- Initiate emergency interventions, and support stabilization during critical events.
- Participate in quality improvement initiatives by collecting data, identifying trends, and implementing evidence-based practices.
- Mentor new nurses, and serve as a resource for complex procedures and clinical decision-making.
- Support end-of-life decision-making, and collaborate with palliative care for compassionate, patient-centered care.
- Implement infection control measures, and collaborate with infection prevention teams to reduce HAIs.
- Manage complex wounds, administer blood transfusions, and ensure safe medication reconciliation processes.
- Maintain HIPAA compliance, promote patient rights, and ensure informed consent for all procedures.
- Collaborate with case management, PT/OT/SLP, and pharmacists for integrated care transitions.
Caregiver / Licensed Nursing Assistant (LNA)
Private Duty In-Home Care
03.2016 - 02.2023
- Provided personalized care to clients, enhancing daily living activities and emotional well-being.
- Provide companionship and emotional support to enhance client well-being and reduce isolation.
- Assist with mobility, transfers, and safe ambulation.
- Support clients during medical appointments, and coordinate transportation.
- Assisted with medication management, ensuring adherence to prescribed schedules and safety protocols.
Licensed Nursing Assistant (LNA)
BAYADA Home Health Care
06.2015 - 05.2019
- Provided compassionate personal care to clients, ensuring comfort and dignity in daily activities.
- Observed and reported changes in patient condition to supervising nurses.
- Provided emotional support, companionship, and end-of-life comfort care.
- Ensured safe mobility, transfer assistance, and fall prevention strategies.
- Performed light housekeeping, meal preparation, and grocery shopping.
- Encouraged client independence, and supported personalized care goals.
Education
Bachelor of Science - Nursing
Southern New Hampshire University
Manchester, NH05-2026
Associate of Science - Nursing
Greenfield Community College
Greenfield, MA05.2023
Skills
- Patient Assessment & Critical Thinking
- Medication Administration & Safety
- Vital Signs & Monitoring
- Wound Care & Dressing Changes
- Blood Transfusions & IV Therapy
- Infection Control & Prevention
- Pain Management Strategies
- EMR/EHR Systems (Epic, etc)
- Nursing Documentation & HIPAA Compliance
- Care Coordination & Discharge Planning
- Interdisciplinary Collaboration
- Patient & Family Education
- Evidence-Based Practice
- Home Health & Long-Term Care
- Time Management & Prioritization
Certification
- Registered Nurse (RN) – State of NH | Expires August 2027
- Nurse Licensure Compact (NLC)
- BLS & CPR Certification — American Heart Association | 2025–2027
- Driver’s License — State of NH | Expires November 2026
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Care Manager Registered Nurse (RN)
Arkos Health
01.2025 - Current
Registered Nurse (RN)
Brattleboro Memorial Hospital
06.2023 - 02.2025
Caregiver / Licensed Nursing Assistant (LNA)
Private Duty In-Home Care
03.2016 - 02.2023
Licensed Nursing Assistant (LNA)
BAYADA Home Health Care
06.2015 - 05.2019
Bachelor of Science - Nursing
Southern New Hampshire University
Associate of Science - Nursing
Greenfield Community College