Luis Mendoza
Visalia
Summary
Results-driven professional with expertise in team leadership, inventory management, and customer service. Proven track record of enhancing operational efficiency and effectively resolving customer complaints. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Capable of mastering new skills quickly and working effectively without supervision.
Overview
12
12
years of professional experience
Work History
Senior Assistant Manager
America's Tire Company
Visalia, CA
05.2014 - Current
- Led team in daily operations and customer service initiatives.
- Managed inventory levels and coordinated product restocking efforts.
- Developed training programs for new staff members on sales techniques.
- Oversaw customer complaints resolution process to ensure satisfaction.
- Analyzed sales reports to identify trends and improve service delivery.
- Performed administrative duties such as creating schedules and processing payroll information.
- Provided leadership and direction to staff, setting clear expectations and monitoring performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Volunteer Firefighter
Tulare County Fire Department
Strathmore, California
04.2016 - 04.2018
- Responded promptly to emergency calls and incidents in the community.
- Operated firefighting equipment and tools during training and emergency situations.
- Participated in regular drills to maintain readiness and improve skills.
- Interacted professionally with victims, witnesses and other personnel associated with an incident.
- Assisted in the operation of fire suppression equipment, such as hoses, nozzles and ladders.
- Trained continuously to maintain required physical fitness for demanding work.
Education
High School Diploma -
Lindsay High School
Lindsay06-2014
Skills
- Team leadership
- Inventory management
- Training development
- Adaptability and flexibility
- Critical thinking
- Equipment operation
- Public assistance and support
Languages
Spanish
Professional
References
References available upon request.
Timeline
Volunteer Firefighter
Tulare County Fire Department
04.2016 - 04.2018
Senior Assistant Manager
America's Tire Company
05.2014 - Current
High School Diploma -
Lindsay High School