Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Luis Mercado

The Bronx

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

14
14
years of professional experience

Work History

General Contractor Assistant

On Your Side Property Management LLC
02.2023 - Current
  • Monitored compliance with safety regulations, ensuring a safe work environment on-site.
  • Maintained accurate records of project progress and updated stakeholders regularly.
  • Collaborated with team members to resolve issues and improve workflow efficiency.
  • Trained new hires on company policies, safety protocols, and operational procedures.
  • Reduced project delays by promptly identifying potential issues and notifying the general contractor for prompt resolution.
  • Enhanced client satisfaction with timely completion of projects through effective communication and collaboration.
  • Assisted in the negotiation of contracts with suppliers and subcontractors, ensuring favorable terms for both parties while maintaining project budgets.
  • Helped maintain a positive work environment by resolving conflicts among team members when they arose during projects.
  • Strengthened team performance by participating in training sessions, sharing knowledge, and learning new skills as a General Contractor Assistant.
  • Collaborated with subcontractors to ensure seamless integration of their work into overall project plans, contributing to higher quality results.
  • Supported cost management efforts by tracking expenses, gathering quotes from suppliers, and helping with budget adjustments as needed.
  • Played a key role in meeting tight deadlines through effective time management and prioritization of tasks as a General Contractor Assistant.
  • Set up ladders and other access equipment.
  • Performed demolition work on existing structures.
  • Liaised with carpenters or electricians to complete duties.
  • Painted walls, ceilings and other surfaces.
  • Removed debris and waste from job sites.
  • Operated variety of power tools and hand tools.
  • Maintained tools and equipment in good working condition.
  • Assisted with plastering, tiling and carpentry.
  • Unloaded and stored construction materials.

Line Operator

Perrigo New York
03.2020 - Current
  • Operates production machinery to ensure efficient line flow and quality control.
  • Conducts routine maintenance checks to minimize downtime and enhance equipment reliability.
  • Monitor production processes, identifying bottlenecks and implementing solutions for efficiency gains.
  • Assist in the implementation of lean manufacturing principles to streamline operations and reduce waste.
  • Communicate effectively with team members across departments for seamless coordination during shift transitions and critical operations updates.
  • Follow job order for product specifications, dimensions, tolerances, and sequence of operations.
  • Follow best manufacturing practices for operation of production equipment.
  • Calibrate and adjust equipment to achieve quality production.

Associate

Home Depot
05.2013 - 04.2024
  • Implemented process improvements that reduced turnaround times and increased project accuracy.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Finished projects.
  • Managed resource allocation effectively, optimizing team productivity and project outcomes.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
  • Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
  • Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.
  • Optimized inventory management to reduce overhead costs, employing advanced forecasting techniques.
  • Improved team collaboration by initiating regular coordination meetings.
  • Facilitated training sessions for new employees, ensuring smooth onboarding process.

Contractor's Assistant

EZ Construction
09.2011 - 05.2013
  • Bolstered client satisfaction levels through regular communication regarding progress updates, concerns, or any necessary adjustments to project plans.
  • Simplified administrative duties for the contractor by maintaining organized records of project specifications, contracts, permits, invoices, and other essential documents.
  • Expedited task completion by efficiently delegating responsibilities among team members based on individual skill sets.
  • Supported cost control efforts by monitoring expenses related to labor, materials, and equipment usage throughout the duration of projects.
  • Maintained compliance with safety regulations through thorough inspections of work areas before commencing daily activities.
  • Fostered a positive working environment by maintaining open lines of communication with team members and addressing concerns or conflicts promptly.
  • Contributed to successful project completion within timeframes by actively participating in the planning and execution of tasks.
  • Contributed to the growth and development of fellow assistants through mentorship opportunities, sharing valuable knowledge and experiences gained from previous projects.
  • Collaborated effectively with subcontractors, fostering positive relationships that led to efficient teamwork on complex projects.
  • Minimized downtime between projects by preparing necessary resources in advance, such as ordering materials or arranging transportation logistics.
  • Painted walls, ceilings and other surfaces.
  • Removed debris and waste from job sites.
  • Operated variety of power tools and hand tools.
  • Maintained tools and equipment in good working condition.
  • Assisted with plastering, tiling and carpentry.
  • Followed safety protocols on job sites.
  • Unloaded and stored construction materials.
  • Unclogged sinks and toilets for customers using tools and drain cleaners.
  • Tested for leaks in new and repaired systems to verify functional and safe working condition.
  • Removed old sinks, toilets, and pipes in preparation for installation of new fixtures.
  • Participated in emergency repair situations, providing prompt assistance to restore functionality quickly.
  • Increased client trust by providing clear explanations of repairs and installations, fostering positive relationships.

Education

High School Diploma -

Cardinal Hayes High School
650 Grand Concourse, Bronx NY

Certificate of Construction Skills -

Apex Technical School
Long Island City, NY

Skills

  • Concrete work
  • Drywall installation
  • Flooring installation
  • Heavy machinery operation
  • Painting techniques
  • Teamwork
  • Electrical skills
  • Problem-solving
  • Time management
  • Excellent communication
  • Power and hand tools

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

General Contractor Assistant

On Your Side Property Management LLC
02.2023 - Current

Line Operator

Perrigo New York
03.2020 - Current

Associate

Home Depot
05.2013 - 04.2024

Contractor's Assistant

EZ Construction
09.2011 - 05.2013

High School Diploma -

Cardinal Hayes High School

Certificate of Construction Skills -

Apex Technical School

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