Summary
Overview
Work History
Education
Skills
Timeline
Generic

Luis Michel

Lancaster,United States

Summary

I am a results-oriented professional seeking a challenging and rewarding role within a growth-focused organization. I consistently exceed performance targets and deliver strategic, impactful solutions in fast-paced environments. With a strong blend of analytical thinking and hands-on expertise, I am committed to leveraging my skills and experience to enhance organizational effectiveness and contribute to long-term success.

Overview

16
16
years of professional experience

Work History

Senior Territory Manager

Ecolab
06.2017 - Current
  • Boosted client satisfaction rates by addressing concerns promptly and implementing solutions tailored to their specific needs.
  • Implemented innovative incentive programs for team members which led to higher motivation levels resulting in improved productivity.
  • Worked with vendors and suppliers to support timely delivery of products and services.
  • Built relationships with customers and community to establish long-term business growth.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Managed accounts to retain existing relationships and grow share of business.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.

Prep/Line Cook & Cashier

GREENHOUSE CAFE RESTAURANT
03.2009 - 05.2017
  • In-depth knowledge of food processing and safety
  • Multitasking: Ability to handle multiple tickets
  • Able to adhere to the precise instructions of the head chef
  • Maintain a clean and safe station
  • Prepare and stock the day’s ingredients for each station
  • Knowledge of the proper use of various cooking utensils
  • Restock and organize inventory
  • Order supplies and ingredients as needed
  • Assist staff in cleaning the kitchen and utensils
  • Process customer payments by cash, debit, gift, and credit card.
  • Inquire about guest experience and smooth any issues.
  • Answer telephone calls regarding reservations, menu questions, and business information.
  • Take to-go orders by phone and in-person.
  • Coordinate with hostess, floor, and kitchen staff regarding special customer requests.
  • Fill in for hostess as needed and assist with dining room arrangements.

Education

General Education -

ANTELOPE VALLEY COLLEGE
LANCASTER, CA
12.2008

High School Diploma - undefined

ANTELOPE VALLEY HIGH SCHOOL
LANCASTER, CA
06.2007

Skills

  • Bilingual (Spanish and English)
  • Reliable and great flexible working schedule
  • Sales planning
  • Goals and performance

Timeline

Senior Territory Manager

Ecolab
06.2017 - Current

Prep/Line Cook & Cashier

GREENHOUSE CAFE RESTAURANT
03.2009 - 05.2017

High School Diploma - undefined

ANTELOPE VALLEY HIGH SCHOOL

General Education -

ANTELOPE VALLEY COLLEGE

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