Luis Miguel Bonnet
Washington,DC
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Office Administrator/Manager
Crothall Healthcare
10.2023 - Current
- Payroll Management in 200 associates' facilities.
- Work knowledge of processes and systems including financial reporting.
- Plan office layout, develop office budget, and initiate cost reduction programs.
- Liaison of HR Department, Compliance, Finance, and Safety Department.
- Timekeeper + Bookkeeper.
- Evaluating work process, workflow, and staffing levels.
- Overseeing work area maintenance and associate's safety.
- Assisting the Director in implementing and enforcing policies, and developing solutions to improve productivity.
- Overseeing vendor's contracts and compliances.
- Staffing needs management.
- Onboarded new employees with training and new hire documentation.
- AP and invoices tracking/payment.
- Monthly financial reporting.
- Invoice accruing and reclassification.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
- Ensure that MedStar requirements are complied with by our associates.
- Monitoring office supplies and procurement.
- Interviewing.
- Data entry.
Lead Regional Medical Assistant & Training Manager
USA Vein Clinic
02.2023 - 10.2023
- Providing general administrative support, such as paperwork and data entry.
- Monitoring office supplies and ordering.
- Completing all administrative processes and procedures per company standards and policy.
- Supporting clinics all around the DMV.
- Traveling for staff training purposes.
- Supervising new clinics opening.
- Obtained thepatient's medical history, medication information, symptoms, and allergies.
- Taught patients about medications, procedures, and care plan instructions.
- Completed clinical procedures and gathered patient data for interpretation by physicians.
- Verified patient insurance coverage and collected required co-payments.
Medical & Technical Assistant
USA Vein Clinic
06.2022 - 01.2023
- Dealing with daily inquiries via phone, email, and directing queries to the relevant staff member or department
- Assisting the physician in all procedures performed.
- Verified patient insurance coverage and collected required co-payments.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Office Admin/Manager
Hotel Costa Las Ballenas
07.2021 - 03.2022
- Payroll
- QuickBooks
- Recruiting, training, and supervising staff
- Managing events budget
- Planning maintenance work, events, and room bookings
- Handling customer complaints and queries
- Procurement
- Financial Reporting
- Handling Tour Operators' contracts and payments.
- Bookkeeper.
- Improved marketing to attract new customers and promote business.
Sales and Reception
Hotel Costa Las Ballenas
01.2021 - 07.2021
- Performed clerical tasks within an office setting to support daily operations
- Provided basic and accurate information in person and via email
- Coordinate front desk activities, distributing correspondence, and redirecting phone calls
- Advertise the hotel's promotions on social media.
- Maintained strong and well-managed online presence to successfully market community.
- Analyzed current market conditions and competitor information to develop and implement marketing plans and projects for existing assets.
Education
Bachelor's degree in Management and Hospitality Industry - Business Management
University of Central Eastern
Dominican Republic07.2021
Certification in Sustainable Development Goals. - Environmental Sustainability
Senate of The Province of Buenos Aires
Argentina07.2019
Workforce Development Program - Office Administration, Project Management And IT.
University of The District of Columbia
Washington, DC06.2023
Certification in Investments, Revenue and Reporting. - Field Accounting Services
Learning Management System, Crothall LMS.
Washington, DC02.2024
Program - Harvard ManageMentor
Harvard University
Cambridge, MA11.2024
Skills
- Bilingual
- Time management
- Personal Productivity
- Communication
- Great decision making
- Teamwork
- Administrative Experience
- Training & Development
- Assistant Manager Experience
- Budgeting
- Supervising Experience
- Office Management
- Microsoft Office
- Communication skills
- Payroll
- Bookkeeping
- Computer skills
- Financial Report Writing
- Employee Orientation
- Customer service
- Marketing
- Management
- Payroll Administration
- Spreadsheet development
- Business Administration
- Office Supply Management
- Meeting Coordination
- Processing expenses
- Staff Management
- Billing oversight
Certification
Driver's License, 09/01/22, 10/01/29
Assessments
- Attention to detail, Proficient.
- Communication skills, Proficient.
- Customer focus & orientation, Proficient.
- Sales skills, Proficient.
- Food service: Customer situations, Proficient.
- Management & leadership skills: Impact & influence, Proficient.
- Social media, Proficient.
- Marketing, Proficient.
- Office manager, Proficient.
- Spreadsheets with Microsoft Excel, Proficient.
- HR: Compensation & benefits, Proficient.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Office Administrator/Manager
Crothall Healthcare
10.2023 - Current
Lead Regional Medical Assistant & Training Manager
USA Vein Clinic
02.2023 - 10.2023
Medical & Technical Assistant
USA Vein Clinic
06.2022 - 01.2023
Office Admin/Manager
Hotel Costa Las Ballenas
07.2021 - 03.2022
Sales and Reception
Hotel Costa Las Ballenas
01.2021 - 07.2021
Bachelor's degree in Management and Hospitality Industry - Business Management
University of Central Eastern
Certification in Sustainable Development Goals. - Environmental Sustainability
Senate of The Province of Buenos Aires
Workforce Development Program - Office Administration, Project Management And IT.
University of The District of Columbia
Certification in Investments, Revenue and Reporting. - Field Accounting Services
Learning Management System, Crothall LMS.
Program - Harvard ManageMentor
Harvard University