Luis Montalvo
The Bronx,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Dietary Worker
BronxCare Health System
02.2020 - Current
- Patiently and compassionately assisted patients requiring assistance eating meals.
- Followed sanitation and food handling guidelines while assisting with daily meal preparation.
- Served specific meals to patients with special dietary needs.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Discarded outdated food products and maintained waste disposal procedures.
- Distributed food during busy peak periods to drive customer satisfaction.
- Reported and documented resident changes in consumption or behaviors.
- Greeted customers and answered inquiries regarding menu items and specials.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Office Assistant
Heart Of The Bronx Management
09.2007 - 03.2019
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Collaborated with various departments to complete assigned tasks.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Organized events and meetings to maximize capacity and keep event venues running smoothly.
- Monitored security to help maintain equipment, data and information safety.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Processed incoming and outgoing mail and packages according to established procedures.
- Edited and proofread documents for accuracy and completeness.
- Coordinated and scheduled meetings and appointments.
- Assisted with onboarding of new employees.
- Supported staff on special assignments and ad hoc projects.
- Edited documents to keep company materials free of grammar errors.
Education
High School Diploma -
Herbert H Lehman High School
06.1996
Skills
- Food Handling Safety
- Meal Planning
- Customer Service
- Food Preparation
- Problem-Solving
- Data Entry
- Technical Support
- Scheduling
- Project Coordination
- Office Management
- Administrative Support
- Clerical Support
- Correspondence Distribution
- Performance Improvement
- Telephone Skills
- Organization Skills
- Record Preparation
- Office Equipment Operations
- Greeting and Seating Clients
- Mail Distribution
- Correspondence Management
- Professional Demeanor
- Service-Oriented Mindset
- Time Management
- Tech-Savvy
- Information Protection
- Documentation and Reporting
- Verbal and Written Communication
- Document Management
- Customer/Client Relations
- Relationship Building
Languages
Spanish
Native or Bilingual
Timeline
Dietary Worker
BronxCare Health System
02.2020 - Current
Office Assistant
Heart Of The Bronx Management
09.2007 - 03.2019
High School Diploma -
Herbert H Lehman High School
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