Luis Montanez
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, analytical and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Manager
Mad Dogs British Pub
03.2024 - Current
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Maintained professional, organized, and safe environment for employees and patrons.
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
Bartender
Mad Dogs British Pub
04.2021 - 03.2024
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
Manager
Ojos Locos Sports Cantina
08.2020 - 04.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Controlled costs to keep business operating within budget and increase profits.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
Sales Associate
Kay Jewelers
08.2019 - 08.2020
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential clients.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Streamlined processes within the store's operations by organizing merchandise layouts for easy access.
Sales Associate
Babies R Us
10.2017 - 07.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
Bachelor of Science - Statistics And Data Science
The University of Texas At San Antonio
San Antonio, TX05.2026
High School Diploma -
Macarthur High School
Lawton, OK05.2017
Skills
- Verbal and written communication
- Complex Problem-Solving
- Time Management
- Financial Management
Timeline
Manager
Mad Dogs British Pub
03.2024 - Current
Bartender
Mad Dogs British Pub
04.2021 - 03.2024
Manager
Ojos Locos Sports Cantina
08.2020 - 04.2023
Sales Associate
Kay Jewelers
08.2019 - 08.2020
Sales Associate
Babies R Us
10.2017 - 07.2018
Bachelor of Science - Statistics And Data Science
The University of Texas At San Antonio
High School Diploma -
Macarthur High School
Similar Profiles
Jayden SheppardJayden Sheppard
Server at Mad Dogs British PubServer at Mad Dogs British Pub
Sarah MulveySarah Mulvey
Server/Host/Bartender at Mad Dogs and EnglishmenServer/Host/Bartender at Mad Dogs and Englishmen
Ivana FioriIvana Fiori
Professional Dog Walker at Mad dogs and englishmenProfessional Dog Walker at Mad dogs and englishmen