Luis Montenegro
Naples,FL
Summary
With a decade of dedicated experience in the health, wellness, and fitness sector, I am a certified personal trainer and nutrition coach. My expertise extends to weight loss consulting, where I have consistently delivered impactful results. Beyond my technical proficiency, I bring over 10 years of comprehensive management, customer service, and sales skills, showcasing my leadership capabilities. Fluent in both English and Spanish, I am a fast learner and possess adept computer skills, adding versatility to my professional profile.
Overview
10
10
years of professional experience
Work History
Personal Trainer
Private Contractors
01.2016 - Current
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Enhanced gym member satisfaction by providing one-on-one consultations and group training sessions.
- Increased client retention through consistent communication, motivation, and support.
- Boosted personal training revenue by promoting additional services to existing clients.
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Conducted comprehensive fitness assessments, setting realistic goals for each client''s unique needs and abilities.
- Trained clients during strength training, cardio vascular exercise, and stretching.
Wellness Specialist
4ever Young Anti-aging Solutions
01.2023 - 12.2023
- Enhanced client well-being by implementing personalized wellness plans and lifestyle coaching.
- Reduced stress levels for clients through mindfulness techniques and stress management strategies.
- Increased client fitness levels by developing tailored exercise programs and providing expert guidance on proper form and technique.
- Improved overall health outcomes with detailed nutrition advice, meal planning, and dietary recommendations.
- Conducted thorough assessments of clients'' medical history, dietary habits, and fitness levels to develop personalized weight loss plans.
- Increased client retention rates through excellent customer service, regular follow-ups, and genuine encouragement during each consultation session.
- Delivered informative presentations at corporate wellness programs addressing the significance of healthy living habits in employee productivity.
- Met with clients individually to discuss weight loss, nutrition and lifestyle changes.
- Sold weight loss program and supplements tailored to client weight loss needs.
- Followed up with clients to answer questions and close sales.
- Tracked and recorded prospect flow and sales using CRM system.
Practice Administrator/Patient Coordinator
Cederquist Medical Wellness Center
01.2022 - 01.2023
- Streamlined office operations by implementing efficient administrative systems and procedures.
- Maintained organized patient records for easy retrieval and accurate billing practices.
- Improved patient retention through attentive follow-up calls and personalized care plans.
- Provided exceptional customer service, addressing concerns and answering inquiries promptly and professionally.
- Coordinated regular staff meetings to review best practices, discuss areas for improvement, and provide ongoing education opportunities for team members.
- Tracked patient progress over time, ensuring appropriate follow-up appointments were scheduled as needed.
- Developed strong relationships with patients, ensuring a high level of care and satisfaction throughout their experience.
- Oversaw facility maintenance projects, ensuring a safe and comfortable environment for both patients and staff members.
Assistant Manager/Weight Loss Consultant
Jenny Craig Weight Loss Center
03.2019 - 01.2022
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Enhanced client weight loss success by customizing diet plans and exercise routines to meet individual needs.
- Improved clients'' overall health by providing guidance on nutrition, physical activity, and lifestyle changes.
- Assisted clients in setting realistic goals for achieving their ideal body weight and maintaining it longterm.
- Conducted thorough assessments of clients'' medical history, dietary habits, and fitness levels to develop personalized weight loss plans.
Assistant Manager/Sales Manager
Orangetheory Fitness
11.2017 - 12.2018
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
Assistant Manager/Sales Manager
Jabz Health & Fitness
01.2014 - 06.2017
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Precision Nutrition Level 1 Certified - Nutritionist
Precision Nutrition
Toronto, ON12.2023
Certification - Personal Trainer
International Sports Sciences Association
Phoenix, AZ01.2016
High School Diploma -
Barron Collier High School
Naples, FL06.2013
Skills
- Exercise Program Design
- Meal Planning
- Client Assessment
- Goal Setting
- Weight Management
- Nutritional Knowledge
- Weight Management Principles
- Social Media Management
- Sales and Retention
- Customer Service Orientation
- Operations Management
- Product and Service Knowledge
- Sales Reporting
- Negotiation
- Sales Strategies
- Customer Relationship Management (CRM)
- Time management
- Coaching Abilities
- Fast Thinking
- Customer Service
- Client Support
- Data Entry
- Organization
- Self-Motivation
- Attention to Detail
Organizational Managerial Skills
Proven organizational and managerial skills define my professional journey. With a decade of experience, I have successfully led teams in the health and wellness industry, demonstrating adeptness in strategic planning, resource allocation, and workflow optimization. My commitment to fostering a collaborative work environment has resulted in streamlined operations and enhanced team productivity. Additionally, my proficiency in managing customer service and sales functions has contributed to achieving organizational goals. My track record attests to my ability to efficiently navigate complex managerial challenges, making me an asset to any prospective employer.
Keywords
- Health and Wellness Coach
- Telehealth
- Personalized Coaching
- Group Classes
- Body Composition Assessments
- Customer Service
- First Aid/CPR
- Microsoft Office
- Supervision
- Leadership
- Consulting
Personal Information
- Date of Birth: 04/01/94
- Gender: Male
Languages
Spanish
Native or Bilingual
Timeline
Wellness Specialist
4ever Young Anti-aging Solutions
01.2023 - 12.2023
Practice Administrator/Patient Coordinator
Cederquist Medical Wellness Center
01.2022 - 01.2023
Assistant Manager/Weight Loss Consultant
Jenny Craig Weight Loss Center
03.2019 - 01.2022
Assistant Manager/Sales Manager
Orangetheory Fitness
11.2017 - 12.2018
Personal Trainer
Private Contractors
01.2016 - Current
Assistant Manager/Sales Manager
Jabz Health & Fitness
01.2014 - 06.2017
Precision Nutrition Level 1 Certified - Nutritionist
Precision Nutrition
Certification - Personal Trainer
International Sports Sciences Association
High School Diploma -
Barron Collier High School