Summary
Overview
Work History
Education
Skills
Timeline
Generic

Luis Montes

Potomac,MD

Summary

Dynamic professional with a proven track record at The Home Depot, excelling in customer service and retail merchandising. Recognized for enhancing inventory accuracy and fostering teamwork, while implementing efficient processes. Adept at analytical thinking, I streamline operations to drive results and improve customer satisfaction in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Recovery Associate

The Home Depot Store
08.2025 - Current
  • Maintained product organization on shelves to enhance customer shopping experience.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
  • Collaborated with team members to execute merchandising plans effectively.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Utilized customer feedback to improve services and apply best practices.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Stayed current on industry developments through ongoing education initiatives such as seminars, webinars, or workshops.
  • Contributed to a positive work environment by maintaining a professional attitude during challenging situations.
  • Remained attentive and alert to prevent inventory shortages of high-demand items.
  • Demonstrated excellent problem-solving abilities by identifying issues in the recovery process and proposing solutions.
  • Followed safety and security policies and procedures to reduce hazards and incidents.
  • Placed overstock in risers and stockrooms and returned loose hangers to rolling racks.
  • Removed damaged and items from customer view.
  • Applied price tags on items with correct, clear, and visible placement.
  • Adapted quickly to changing priorities and tasks in a fast-paced retail environment.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.

Accountant

Inversiones Latinas MPC
08.2016 - 03.2025
  • Streamlined monthly closing processes, ensuring timely financial reporting and compliance.
  • Conducted detailed financial analysis, identifying trends to inform strategic decision-making processes.
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Gathered financial information, prepared documents, and closed books.
  • Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
  • Used advanced software to prepare documents, reports, and presentations.
  • Implemented automated accounting systems, improving accuracy and efficiency of data entry tasks.
  • Mentored junior accountants, fostering professional development and enhancing team productivity.
  • Identified legal tax savings and recommended ways to improve profits.

Education

Bachelor of Science -

Universidad San Martin De Porres
Lima, Perú

Skills

  • Customer service
  • Goal oriented
  • Retail merchandising expertise
  • Teamwork and collaboration
  • Reliability
  • Organizational skills
  • Adaptability and flexibility
  • Task prioritization
  • Analytical thinking

Timeline

Recovery Associate

The Home Depot Store
08.2025 - Current

Accountant

Inversiones Latinas MPC
08.2016 - 03.2025

Bachelor of Science -

Universidad San Martin De Porres
Luis Montes