Luis Montes
Potomac,MD
Summary
Dynamic professional with a proven track record at The Home Depot, excelling in customer service and retail merchandising. Recognized for enhancing inventory accuracy and fostering teamwork, while implementing efficient processes. Adept at analytical thinking, I streamline operations to drive results and improve customer satisfaction in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Recovery Associate
The Home Depot Store
08.2025 - Current
- Maintained product organization on shelves to enhance customer shopping experience.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Collaborated with team members to execute merchandising plans effectively.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Utilized customer feedback to improve services and apply best practices.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Stayed current on industry developments through ongoing education initiatives such as seminars, webinars, or workshops.
- Contributed to a positive work environment by maintaining a professional attitude during challenging situations.
- Remained attentive and alert to prevent inventory shortages of high-demand items.
- Demonstrated excellent problem-solving abilities by identifying issues in the recovery process and proposing solutions.
- Followed safety and security policies and procedures to reduce hazards and incidents.
- Placed overstock in risers and stockrooms and returned loose hangers to rolling racks.
- Removed damaged and items from customer view.
- Applied price tags on items with correct, clear, and visible placement.
- Adapted quickly to changing priorities and tasks in a fast-paced retail environment.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Accountant
Inversiones Latinas MPC
08.2016 - 03.2025
- Streamlined monthly closing processes, ensuring timely financial reporting and compliance.
- Conducted detailed financial analysis, identifying trends to inform strategic decision-making processes.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Gathered financial information, prepared documents, and closed books.
- Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
- Used advanced software to prepare documents, reports, and presentations.
- Implemented automated accounting systems, improving accuracy and efficiency of data entry tasks.
- Mentored junior accountants, fostering professional development and enhancing team productivity.
- Identified legal tax savings and recommended ways to improve profits.
Education
Bachelor of Science -
Universidad San Martin De Porres
Lima, PerúSkills
- Customer service
- Goal oriented
- Retail merchandising expertise
- Teamwork and collaboration
- Reliability
- Organizational skills
- Adaptability and flexibility
- Task prioritization
- Analytical thinking
Timeline
Recovery Associate
The Home Depot Store
08.2025 - Current
Accountant
Inversiones Latinas MPC
08.2016 - 03.2025
Bachelor of Science -
Universidad San Martin De Porres