Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Luis Montiel

The Dalles,OR

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

16
16
years of professional experience

Work History

Clerk

Fred Meyer
02.2018 - Current
  • Delivered superior customer service to retain existing customers and attract future customers.
  • Determined customer needs and interests to recommend Product to customers.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Package Handler

UPS
10.2021 - 02.2022
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.
  • Picked up and delivered packages to and from customer locations according to schedule, maintaining accurate inventory of packages and delivery records.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Manager

McDonald's
02.2008 - 07.2017
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Skills

  • Quality Control
  • Cash Handling
  • Team Leadership
  • Staff Support
  • Package pickup and delivery
  • Package unloading
  • Forklift Operations

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Package Handler

UPS
10.2021 - 02.2022

Clerk

Fred Meyer
02.2018 - Current

Manager

McDonald's
02.2008 - 07.2017

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Luis Montiel