Luis Morales
El Paso,TX
Summary
Qualified Service Technician. Hardworking troubleshooter and multitasker with several years of hands-on experience, completing various services and repairs. In-depth understanding of blueprints and schematics.
Solid background in diagnosing and resolving performance problems. Advises customers on preventive maintenance and configurations with the potential to impact product performance.
Overview
16
16
years of professional experience
Work History
Service Technician
ONE Gas
El Paso, TX
08.2013 - 05.2024
- Inspected existing gas lines and identified potential safety hazards.
- Calibrated pressure gauges to ensure proper operation of the system.
- Provided technical advice to customers regarding their gas appliances.
- Resolved customer complaints related to gas service issues promptly.
- Maintained records of all repairs performed on customer premises.
- Assisted in training junior technicians on proper procedures for installing and servicing equipment.
- Followed company safety protocols when working with hazardous materials such as natural gas.
- Analyzed readings from meters installed on customer premises for accuracy.
- Installed, maintained and repaired gas meters, regulator, gas lines and gas appliances.
Gas Technician
Gas Tech
El Paso, TX
07.2008 - 07.2013
- Inspected new installations of gas lines and equipment to ensure proper operation.
- Tested for gas leaks in residential and commercial buildings using specialized tools and meters.
- Consistently met high standards of customer satisfaction on every call.
- Provided exceptional customer service to all customers while working with their gas issues.
Skills
- Equipment Troubleshooting
- Work order prioritization
- Quality Assurance
- Technical Support
- Project Oversight
- Professional documentation practices
- Timely service call response
- OSHA Compliance Knowledge
- Exceptional Customer Service
- Conflict resolution
Education and Training
El Paso Community College
GED
2013
Languages
Spanish
Professional
Languages
2
References
References available upon request.
Timeline
Service Technician
ONE Gas
08.2013 - 05.2024
Gas Technician
Gas Tech
07.2008 - 07.2013
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