Luis Moreno
Sacramento,CA
Summary
Observant professional with experience supporting material and inventory operations. Practiced in securing large loads to minimize damage. Physically fit and reliable with superior work ethic and commitment to supporting team needs. Trained in warehouse operations and vehicle safety.
Overview
1
1
Language
13
13
years of professional experience
Work History
Tow Truck Operator
Wills Transportation
Elk Grove, California
04.2019 - 08.2026
- Operated flatbed tow truck to safely transport vehicles, including cars, vans, trucks, and motorcycles, ensuring timely service.
- Loaded vehicles onto flatbeds or dollies while following safety procedures to minimize risk of accidents.
- Secured loads to prevent shifting or damage during transport, maintaining vehicle integrity and customer satisfaction.
- Documented towing activities and maintained accurate service records.
Order Picker
General Produce
Sacramento, California
01.2016 - 04.2019
- Operated powered industrial trucks such as forklifts, pallet jacks or order pickers safely to move merchandise throughout the facility.
- Fulfilled orders promptly to meet daily targets.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Labeled boxes for shipment to ensure proper identification and tracking. and placed in outbound collection areas.
Customer Service Representative
Covered California
Sacramento, California
01.2014 - 01.2016
- Resolved inquiries through phone, email, and chat support channels.
- Assisted customers with enrollment in health insurance plans and managed administrative paperwork.
- Documented customer interactions in the customer relationship management system.
- Performed data entry into multiple computer systems related to health insurance benefits and claims processing.
Education
High School Diploma -
Sacramento High School
Sacramento, CA05-2006
Skills
- Towing operations
- Flatbed truck expertise
- Load securing
- Safety procedures
- Load handling
- Route planning
- Mechanical troubleshooting
- Product transport
- Pallet jack operation
- Order fulfillment
- Problem solving
- Time management
- Professionalism
- Customer service
Languages
Spanish
Native/ Bilingual
Timeline
Tow Truck Operator
Wills Transportation
04.2019 - 08.2026
Order Picker
General Produce
01.2016 - 04.2019
Customer Service Representative
Covered California
01.2014 - 01.2016
High School Diploma -
Sacramento High School