LUIS MOURE
Fort Polk South,LA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Reliable business professional with experience in project management, process improvement, and operational analysis. Proven track record of successfully streamlining operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems, and deliver innovative improvement strategies. Proficient in Microsoft Office and Adobe.
Overview
5
5
years of professional experience
Work History
Senior Observer, Coach, and Trainer
United States Army
04.2021 - Current
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Collected, arranged, and input information into database system.
- Evaluated customer needs and feedback to drive product and service improvements.
- Developed effective improvement plans in alignment with goals and specifications.
Team Leader
United States Army
08.2018 - 04.2021
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Promoted high standards by leading by example to help each member understand expected behaviors and standards.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Devised and implemented processes and procedures to streamline operations.
Education
MBA - Project Management
Purdue Global
West Lafayette01.2026
Bachelor of Science - Professional Studies
Purdue Global
West Lafayette10.2023
Skills
- Team building
- Project Planning
- Written Communication
- Decision-Making
- Analytical and Critical Thinking
- MS Office
Timeline
Senior Observer, Coach, and Trainer
United States Army
04.2021 - Current
Team Leader
United States Army
08.2018 - 04.2021
MBA - Project Management
Purdue Global
Bachelor of Science - Professional Studies
Purdue Global
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