Luis Myers Pizarro
Winter Haven
Summary
Dynamic professional with a proven track record in facility security and exceptional situational awareness, honed at United Protective Security Services. Excelled in enhancing safety and customer satisfaction through vigilant patrolling and effective crowd control. Skilled in fostering positive relationships, demonstrating a keen ability to improve operational efficiency and customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Unarmed Security Guard
United Protective Security Services
11.2023 - Current
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
Tire and Lube Technician
Valvoline Instant Oil
09.2021 - 11.2023
- Kept shop areas neat, clean, and free of safety hazards.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Improved customer satisfaction by providing timely and accurate tire and lube services.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Maintained high standards of cleanliness in the work area to promote a safe environment for both employees and customers.
- Balanced tires accurately to enhance vehicle stability and ensure smooth driving experiences for customers.
Sales Associate
7-eleven
03.2018 - 09.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Post-Graduate Certificate - Security Guard
Florida Security School
Online11.2023
High School Diploma -
Plesant Hill Academy
Kissimmee, FL05.2020
Skills
- Facility security
- Crowd control
- Situational awareness
- Patrolling techniques
Certification
- Basic Security Officer Training Certification - International Foundation for Protection Officers (IFPO).
Languages
Spanish
Native or Bilingual
Timeline
Unarmed Security Guard
United Protective Security Services
11.2023 - Current
Tire and Lube Technician
Valvoline Instant Oil
09.2021 - 11.2023
Sales Associate
7-eleven
03.2018 - 09.2021
Post-Graduate Certificate - Security Guard
Florida Security School
High School Diploma -
Plesant Hill Academy
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