Summary
Overview
Work History
Education
Skills
Certification
Language Fluency
Work Availability
Languages
Work Preference
Software
Accomplishments
Timeline
Generic

Luis A. Nuñez

Lithia,FL

Summary

Experienced bilingual Property Manager with over 17 years of expertise ensuring profitability and cultivating strong tenant relationships in residential and commercial properties. I excel at engaging employees at all levels and building rapport with vendors. I am keen to identify operational issues and implement efficient, risk-reducing solutions. I have not only managed but excelled in managing over 1,000 units. I am committed to delivering exceptional service and fostering positive tenant relationships, ensuring high satisfaction levels that drive tenant retention and long-term occupancy.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Maintenance Director

Inclusive Links
09.2022 - 12.2024
  • Led a team of 4 in systematic facility inspections, producing detailed reports that outlined 15 maintenance concerns; implemented corrective actions that improved facility conditions, positively impacting employee productivity by 35%
  • Exceptional communication skills to effectively lower vacancy rates by 75%, addressing complaints and violations quickly, improving the curb appeal to enhance the company’s reputation and attractiveness
  • Engaged directly with contractors on pricing agreements for essential supplies without sacrificing material integrity; established long-term partnerships resulting in improved service reliability across 1050 managed units
  • Oversaw and kept track of project renovations, information, reports and contract provisions to meet deadline goals
  • Implemented and enforced a preventative maintenance schedule to prevent equipment breakdowns and extend the lifespan of system and equipment

Senior Property Manager

Ventura Land Corp.
11.2017 - 07.2022
  • Improved departmental efficiency by 90% through proactive and timely responses to correspondence from lessees and tenants across 858 managed units
  • Analyzed budgets and oversaw property operations, rent collections, delinquencies, financial reporting, and expenditures to align with company visions, and strategic directions
  • Responsible for recruiting, hiring, and managing employee performance to ensure the safe and clean maintenance of properties thereby enhancing the quality of life for residents and ensuring timely rent payments
  • My problem-solving proficiencies have consistently led to successful outcomes, such as evaluating and removing HPD, DOB, ECB, and FDNY violations for the property, which resulted in a 97% increase in MBR
  • Proficient in rental collection procedures and the timely execution of eviction proceedings in accordance with organizational guidelines
  • Collaborated closely with the leasing team, we refined marketing strategies, resulting in an impressive occupancy rate of 98% across 758 units
  • Additionally, we implemented targeted social media campaigns that yielded a remarkable 40% increase in inquiries over a six-month period
  • I engaged with residents to identify their primary concerns and understand their needs, reduce complaints by 92% across 758 managed units

Education

Business Administration -

Andrews University
Berrien Springs, MI

Skills

  • Bilingual: Spanish/English
  • Communication
  • Organization
  • Problem-Solving
  • Budgeting
  • Motivation
  • Yardi/MDS
  • MS Office 365/Excel/Outlook
  • Maintenance
  • Team Leadership
  • Strategic Planning
  • Tenant Relations
  • Time Management
  • Customer Service
  • Property Inspections
  • Conflict Resolution

Certification

  • Certified Property Manager, New York, CFR 1926.62
  • Lead Awareness Course, New York, #C-313
  • Driver's License, Florida

Language Fluency

  • English
  • Spanish

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Full Professional
Spanish
Native or Bilingual

Work Preference

Work Type

Full Time

Work Location

On-SiteRemote

Software

Yardi

Excel spreadsheet

Email management

Word processing software

Accomplishments

Implemented preventive maintenance schedules that reduced emergency repair costs.

Team Leadership

Crisis Management

Property Improvement and Maintenance

Tenant Relations and Retention

Operational Efficiency

Timeline

Maintenance Director

Inclusive Links
09.2022 - 12.2024

Senior Property Manager

Ventura Land Corp.
11.2017 - 07.2022

Business Administration -

Andrews University

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Luis A. Nuñez