Luis Ocasio
Matamoras,PA
Summary
Dedicated professional with strong customer service and safety compliance skills. Proven ability to operate equipment efficiently and maintain high standards in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Groundman
Nelson Tree Trimming and Removal Service
Middletown, New York
11.2025 - Current
- Operated tools for tree trimming and removal tasks, maintaining high efficiency.
- Conducted routine inspections of equipment, ensuring compliance with safety standards.
- Monitored work conditions on-site, reinforcing adherence to safety measures.
- Followed safety protocols while handling materials and using equipment.
Cook
The Erie Hotel and Restaurant
Port Jervis, New York
04.2015 - Current
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Prepared dishes in fast-paced environment, collaborating with teammates to ensure high customer satisfaction.
- Trained new staff on kitchen procedures and cooking techniques.
- Assisted in managing inventory and ordering kitchen supplies to support efficient operations.
- Maintained cleanliness and organization of kitchen workspaces and equipment to uphold safety standards.
Cook
Universal Studios
Orlando, Florida
01.2019 - 07.2020
- Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
- Monitored stock levels of food items to ensure availability for meal preparation.
- Managed inventory and ordered supplies to maintain efficient kitchen functionality.
- Obtained kitchen supplies to support uninterrupted kitchen operations.
Cook
Walt Disney World Resort
Orlando, Florida
10.2017 - 12.2018
- Guided junior cooks on food preparation methods and techniques to ensure consistent quality and adherence to standards.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Memorized new menu items and ingredients to assist customers in selecting options that align with their dietary needs and preferences.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
Dietary Aide
Belle Reve Senior Living Center
Milford, Pennsylvania
12.2012 - 11.2016
- Worked with nursing staff to identify and fulfill residents' dietary needs and restrictions.
- Served food and snacks according to the planned menu and patient diet orders.
- Served meals to residents in dining areas and private rooms, ensuring satisfaction and adherence to dietary guidelines.
- Maintained cleanliness of kitchen and dining areas, ensuring food safety standards.
- Restocked dining area supplies to maintain service efficiency.
Education
Associate of Arts - Culinary
SUNY Sullivan
Loch Sheldrake, NY06-2017
High School Diploma -
Delaware Valley High School
Milford, PA06-2015
Skills
- Tool operation
- Safety compliance
- Equipment inspection
- Inventory management
- Task coordination
- Time management
- Adaptability
- Effective communication
- Customer service
Accomplishments
- Employee of the Month- Universal studios
Timeline
Groundman
Nelson Tree Trimming and Removal Service
11.2025 - Current
Cook
Universal Studios
01.2019 - 07.2020
Cook
Walt Disney World Resort
10.2017 - 12.2018
Cook
The Erie Hotel and Restaurant
04.2015 - Current
Dietary Aide
Belle Reve Senior Living Center
12.2012 - 11.2016
Associate of Arts - Culinary
SUNY Sullivan
High School Diploma -
Delaware Valley High School