Summary
Overview
Work History
Education
Skills
Timeline
Generic

Luis Ochoa

Wilmington,CA

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Multi-talented Sales Assistant adept at handling any store department. Talent for inventory management and documentation. ambitious in advancing personal expertise and company sales performance. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

10
10
years of professional experience

Work History

Garment Technician

Vinyl Labz
Santa Ana, CA
12.2020 - Current
  • Received and reviewed client project specifications, quoted price and delivery and invoiced.
  • Selected printing format and layout, prepared text and images for final print run and set up presses.
  • Created and formatted newsletters, promotional documents and other projects based on design ideas or rough samples proposed by clients.
  • Communicated printing project requirements verbally and in writing with clients and staff members to verify clarity and full customer satisfaction with results.
  • Coordinated workflow and scheduling of printing projects.
  • Mastered offset and silkscreen printing processes, color separation, typesetting, design and digital printing.
  • Managed hard copy and electronic art and data files, verifying file availability to correct staff members or clients when required.
  • Analyzed and solved digital file issues and software and hardware challenges associated with prepress and printing.
  • Collaborated with vendors on projects fully or partially contracted out and verified deliverables met or exceeded internal standards.
  • Properly handled hazardous waste materials to uphold safety regulations.

RSS

O'Reilly Auto Parts
Santa Ana, CA
02.2020 - 11.2020
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Worked with fellow sales team members to achieve group targets.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Developed trusting relationships with customers by making personal connections.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Assessed customer needs to provide assistance and information on product features.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Used technology resources to assist customers in locating and selecting items.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Adhered to company initiatives and achieved established goals.
  • Increased purchase amounts by cross-selling with similar products.
  • Reviewed files, recordings and other documents to obtain information to respond to requests.
  • Obtained signatures for financial documents and internal and external invoices.

Ranch Manager

Rolling Hills Stables LLC
Poway, CA
03.2015 - 11.2018
  • Worked with owner to determine ranch needs.
  • Trained new workers on safety and ranch procedures.
  • Inspected facilities and equipment for signs of disrepair, performing necessary maintenance work.
  • Operated ranch equipment for animal care and transport or field irrigation.
  • Closely monitored and recorded behavior and health of horses and livestock.
  • Cared for livestock and monitored health and living spaces.
  • Monitored grounds and reported damage or issues to supervisor before making repairs.
  • Followed safety protocols when operating tools and equipment.
  • Monitored weather conditions and adjusted strategies accordingly to avoid losses.
  • Prepared reports required by state and federal laws.
  • Coordinated position requirements, schedules and production team processes.
  • Demonstrated working techniques, practices and optimal safety behaviors to workers, maximizing performance and reducing wasteful processes.

Maintenance Technician

Firestone Complete Autocare
Camp Pendleton North, CA
05.2013 - 01.2014
  • Adjusted, repaired or replaced defective automotive parts.
  • Inspected vehicles to assess damage and plan for repairs and new parts.
  • Repaired transmissions, engines, coolant systems and suspension systems on vehicles.
  • Calibrated repaired systems to meet performance specifications outlined by manufacturers.
  • Tuned and adjusted electronic automotive equipment and entertainment systems.
  • Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
  • Evaluated, repaired and aligned vehicle suspensions.
  • Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
  • Searched within service and maintenance manuals to perform repairs and diagnosis.
  • Maintained garage safety protocols to meet regulatory and company expectations.
  • Monitored shop equipment to maintain safe working condition.
  • Cooperated with other technicians from different disciplines to achieve optimal integration.

Education

Automotive Technology -

Universal Technical Institute of California Inc
Rancho Cucamonga, CA
02.2014

High School Diploma -

Ivy High School
Fallbrook, CA
06.2013

Skills

  • Critical Thinking
  • Basic Math
  • Conflict Resolution
  • Supervision & Leadership
  • Maintenance & Repair
  • Team Management
  • Training & Development
  • Good Work Ethic
  • Problem Resolution
  • Active Listening
  • Relationship Building
  • Organizational Skills
  • Customer Service
  • PPE Use
  • Team Building
  • Reliable & Trustworthy
  • People Skills
  • Friendly, Positive Attitude
  • Computer Skills

Timeline

Garment Technician

Vinyl Labz
12.2020 - Current

RSS

O'Reilly Auto Parts
02.2020 - 11.2020

Ranch Manager

Rolling Hills Stables LLC
03.2015 - 11.2018

Maintenance Technician

Firestone Complete Autocare
05.2013 - 01.2014

Automotive Technology -

Universal Technical Institute of California Inc

High School Diploma -

Ivy High School

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Luis Ochoa