Summary
Overview
Work History
Skills
Languages
Timeline
Cashier

Luis Oliva

Mundelein,IL

Summary

I bring a strong work ethic and I'm always willing to break in order to build myself better and adapt to the work place. From my time at multiple jobs now I've experienced from cleaning tables and taking food out to customers to also being able to take orders and handle money very well and fast. I'm a fast problem solver and I always look for any way to make service much faster for the customer while also keeping it all professional and up to standards.

Overview

2
2
years of professional experience

Work History

Cashier

McDonald’s
03.2024 - 10.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked 40 hours a week.
  • Operated the cash register for cash and credit card transactions with excellent accuracy levels.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Busser/food Runner

Gale Street Inn
05.2023 - 08.2024
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.
  • Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
  • Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.

Cashier

Taco Bell
06.2023 - 01.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Silverware Roller

Lazy Dog
01.2023 - 04.2023
  • Quickly adapted to different types of flatware styles and presentation requirements based on specific event needs or client preferences.
  • Upheld restaurant brand image with attention to detail while assembling appealing table settings including expertly rolled silverware.
  • Consistently met or exceeded daily quota for rolled silverware sets, contributing to overall team productivity goals.
  • Improved restaurant''s overall presentation with consistently neat and uniform silverware rolls for each table setting.
  • Supported waitstaff efficiency, providing quickly accessible rolled silverware throughout service hours.
  • Enhanced customer satisfaction by efficiently rolling and packaging silverware for restaurant use.
  • Streamlined silverware preparation process for faster table turnover time in a busy dining establishment.
  • Collaborated with fellow team members to maintain a steady supply of clean, rolled silverware during peak dining hours.

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Reliability and punctuality
  • Cash handling and management
  • Cash register operation
  • Written and verbal communication
  • Order taking
  • Professionalism and courtesy
  • Payment processing
  • Product restocking
  • Conflict resolution
  • Order packaging

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Cashier

McDonald’s
03.2024 - 10.2024

Cashier

Taco Bell
06.2023 - 01.2024

Busser/food Runner

Gale Street Inn
05.2023 - 08.2024

Silverware Roller

Lazy Dog
01.2023 - 04.2023

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Luis Oliva