Luis Onate
Sunrise,FL
Summary
With 20 years of experience in management and customer service, I bring enthusiasm, self-motivation, and a strong work ethic. Recognized for my reliability and friendly demeanor, I thrive in collaborative work environments. As a Field Technician at iCare Health Solutions specializing in Diabetic Retinal Screening, I have honed my skills over 5 years in this field. My diverse background spans health, sales, management, and operations, making me a flexible and results-oriented leader. Effective communication is one of my strengths, enabling me to lead teams and achieve desired outcomes. Open to relocation anywhere and authorized to work in the US for any employer.
Overview
6
6
years of professional experience
Work History
Field Technician
VSP iCare Health Solutions
01.2019 - Current
- Field Technician DRE
- Screening members (homes and Events)
- HEDIS Practice Consultant
- Schedule members
- Upload images to members' files
- Update information in QB and more systems.
Education
Bachelor of Arts in BUSINESS ADMINISTRATION -
UNIVERSIDAD CENTRAL - QUITO, EC
Bachelor of Arts in ENGLISH -
DAYTONA COMMUNITY COLLEGE
01.1999
Skills
- Business operations (10 years)
- Inventory (10 years)
- Inventory control (10 years)
- Operations (10 years)
- Facility Maintenance
- Ophthalmology
- Optical experience
- Windows
- Bilingual
- HEDIS
- Troubleshooting
- HIPAA
- Computer Networking
- Medical Records
- Leadership
- Project Management
- Writing Skills
- Hospital Experience
- Case Management
- Customer service
- Computer skills
Additional Information
SKILLS
Service-oriented Proven cost-control expert
Inventory control and record keeping Trained in performance and wage reviews
Dynamic, friendly hostess Business operations expertise
Natural leader
Strong work ethic
Point of Sale (POS) system operation
Passion for customer satisfaction
Conflict resolution techniques
Marketing and advertising
Results-oriented
Dog lover
Like to spend some time with my dogs, making my live and them always better.
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Field Technician
VSP iCare Health Solutions
01.2019 - Current
Bachelor of Arts in BUSINESS ADMINISTRATION -
UNIVERSIDAD CENTRAL - QUITO, EC
Bachelor of Arts in ENGLISH -
DAYTONA COMMUNITY COLLEGE
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