Luis Ordonez
Columbus
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
11
11
years of professional experience
1
1
Certification
Work History
ASSISTANCE PROPERTY MANAGEMENT
ALPHA PARTNERS MANAGEMENT
03.2023 - Current
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs
- Maintained original leases and renewal documents in digital and hardcopy format for property management office
Warehouse Lead
Whiplash
10.2021 - 12.2022
- Overseeing receiving, warehousing, distribution and maintenance operations
- Setting up layout and ensure efficient space utilization
- Leading a warehouse in compliance with company's policies and vision.
Assistant Manager
HILTON COLON
02.2020 - 08.2021
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates
- Supervised team of 3 front desk agents and helped to resolve issues arising during shifts
- Provided exceptional service and assistance to guests upon check-in
- Coordinated with waitstaff to regularly clean buffet areas
Assistance Management
MSP
09.2018 - 01.2020
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives
- Reduced corporate risk by managing shrink processes and controlling inventory levels
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
- Managed day-to-day business operations
- Documented client progress in confidential files
- Developed and implemented treatment plans and modified according to presentation
- Collaborated with counselors, physicians and nurses to plan or coordinate treatment, drawing on social work experience and patient needs
FLIGHT ATTENDANT
Avianca Airlines
07.2014 - 07.2018
- Demonstrating the use of emergency and safety equipment
- Providing additional assistance to passengers with special needs
- Administering first aid and medical care if required in the case of an emergency
- Providing instruction, including emergency evacuation procedures, to Passengers
Education
BBA - Business Administration
Casa Grande University
Guayaquil, Ecuador02-2018
Skills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Computer skills
- Organizational skills
- Time management
- Product packaging
- Shipping and receiving
- Logistics coordination
- Quality control
- Forklift operator certification
Certification
Certified Forklift Operator
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
ASSISTANCE PROPERTY MANAGEMENT
ALPHA PARTNERS MANAGEMENT
03.2023 - Current
Warehouse Lead
Whiplash
10.2021 - 12.2022
Assistant Manager
HILTON COLON
02.2020 - 08.2021
Assistance Management
MSP
09.2018 - 01.2020
FLIGHT ATTENDANT
Avianca Airlines
07.2014 - 07.2018
BBA - Business Administration
Casa Grande University
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