Summary
Overview
Work History
Education
Skills
car mechanics, fixing electronics, fishing
Timeline
Generic

Luis Ornelas

Long Beach,CA

Summary

Accomplished Field Sales Representative offering 8+ years of comprehensive experience attracting new clients and sourcing opportunities by developing successful sales strategies. With many years under my belt adapting and learning quickly as I go is key to my over all success. Promoting and marketing products are 2 of my strongholds yet and physically fixing mechanical issues and building / setting up POS displays are part of my foundation to secure a strong relationship with customers. At the moment I'm going to school to pursue a career in the Electrical field.

Overview

12
12
years of professional experience

Work History

FC Associate

Amazon
10.2022 - Current
  • Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
  • Evaluated merchandise for irregularities, flaws or damage prior to packing.
  • Communicated with other departments to facilitate fulfillment activities and address issues.
  • Conducted regular cycle counts to reconcile inventory levels and determine accuracy.
  • Picked and packed order items.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Trained to TDR trailers.
  • Read and comprehend reports to assure CPT ( critical pull time ) is met.
  • Problem solve overage, damage, misplaced or cancel orders to be sent to or place in its proper home.

Dockworker

Pacific Maritime Association
05.2019 - Current
  • Load and unload containers from/to the vessel.
  • Signal the crane operator with hand held devices and hand signals.
  • Direct traffic to avoid collisions with moving cranes.
  • Operate Terminal Tractor trucks to transport containers.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Prevented load shifting or damage by using bracing and strapping techniques with proper straps, lashing bars, and stacking cones on vessels and cargo trains.
  • Followed verbal and written instructions to properly move and ship products.


Field Sales Representative

Golden Road Brewing
10.2017 - 09.2021
  • Diagnose and trouble shoot beer lines with tools.
  • Measure walls to install banners and posters to hang outside and inside businesses.
  • Used power tools to do installations.
  • Allocated specialty beers to loyal customers.
  • Handle emails accordingly.
  • Deal with damage control and put out fires figurative speaking.
  • Traveled throughout assigned territory to leverage leads and visit existing customers.
  • Maintained responsibility for [Number] accounts within assigned territory, consistently touching base to assess needs and satisfaction.
  • Represented company brand during customer and prospect interactions.
  • Visited key customers repeatedly to promote retention and relationships.
  • Forecasted sales, developing and evaluating various methods of customer interaction.
  • Conducted research to monitor market conditions and industry competitors.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Achieved or exceeded company-defined sales quotas.
  • Built relationships with customers and community to promote long term business growth.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Negotiated prices, terms of sales and service agreements.
  • Maintained current knowledge of evolving changes in marketplace.

Sales Merchandiser

Southern Glazer's Wine And Spirits
02.2013 - 03.2017
  • Verified products appeared at correct locations in proper quantities.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Updated pricing and signage to complete product displays and educate customers.
  • Collaborated with store managers to devise store layouts and establish aesthetic appeal.
  • Conducted regular store audits to verify compliance with company policies.
  • Implemented sales strategies to generate leads and maximize profit margins.
  • Placed orders for merchandise consistent with quality, quantity and other specification requirements.
  • Studied and monitored market trends to identify potential suppliers.
  • Researched and identified new suppliers and vendors.

Assistant Dispatcher

Helpmates Staffing
02.2012 - 10.2012
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of 20+ fleet vehicles.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Processed invoices and payments for dispatched orders to provide proof of transaction.
  • Generated reports to track deliveries and maintain proper records and documentation.
  • Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
  • Answered phone calls and responded to customer emails.
  • Assisted in resolving customer complaints and grievances.
  • Scheduled deliveries and pickups according to customer needs.
  • Received new orders, prepared documentation, and assigned personnel.
  • Managed customer accounts and invoicing.

Education

High School Diploma -

Jordan High School
Long Beach, CA
06.2007

Skills

  • Forklift Operation
  • Order Execution
  • Vendor / Customer Relationships
  • Special Projects
  • Heavy Lifting
  • Customer Experience
  • Build Displays
  • Problem Solving
  • Power Point, Excel
  • Trouble shooting
  • Quick Learner
  • Jam Clearing
  • Team Meetings
  • Motivated Team Player
  • Exceptional Time Management Skills

car mechanics, fixing electronics, fishing

I find getting my hand dirty working on engines or even sanding and painting cars is a great escape for me. Working on electronics is a nice little pastime I like to teach me patience and sharpen my problem solving skills at home. And well fishing is a great escape and a great time to build bonds with friends and family. 

Timeline

FC Associate

Amazon
10.2022 - Current

Dockworker

Pacific Maritime Association
05.2019 - Current

Field Sales Representative

Golden Road Brewing
10.2017 - 09.2021

Sales Merchandiser

Southern Glazer's Wine And Spirits
02.2013 - 03.2017

Assistant Dispatcher

Helpmates Staffing
02.2012 - 10.2012

High School Diploma -

Jordan High School

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Luis Ornelas