Luis Ortega
Tampa,FL
Summary
Bi-lingual results-driven Manager, well-versed in administering budgets, maintaining compliance and planning workflow. Excellent communication and conflict-management skills. Excellent Relationship Management skills. Seeking to assist in the growth of an organization, through effective leadership,training and development of teams.
Overview
21
21
years of professional experience
Work History
Lead Career Coach
Career Source Of Tampa Bay
04.2013 - Current
- Collaborated with other career coaches and industry professionals to share insights, resources, and best practices for optimal client outcomes.
- Trained all team members on programmatic processes and guidelines.
- Managed local outlying office team, including trainings,case management, and day to day communications.
- knowledge of assessment tools and techniques.
- Assisted in the development of presentation materials and conducts presentations regarding program benefits to staff and community partners.
Regional Field Operations Manager
Performance Cleaning Group,
02.2010 - 03.2013
- Advised upper management on operational challenges, contributing valuable insights towards overall business strategy formulation.
- Boosted customer satisfaction rates, addressing concerns promptly and effectively resolving issues.
- Trained Staff on compliance, policy and procedures
- Collaborated closely with other Regional Field Operations Managers to share best practices for the benefit of the entire organization.
- Negotiate and approved contracts and agreements
- Managed daily operations and planning the use of materials. .
Manager of Environmental Services
St. Josephs Hospital, Tampa FL
10.2003 - 02.2010
- Conducted yearly reviews and evaluations.
- Developed Department goals and objectives.
- Delegated assignments and verified work quality and completion; according to the Hospital and it's regulatory standards.
- Ensured the Hospitals compliance with state regulations.
- Completed and responded to state audits ensuring compliance.
- Supervised and Managed 125 employees between daily shifts.
Education
High School Diploma -
Hillsborough High School
Tampa, FLSkills
- Resume building
- Human resources knowledge
- Industry Expertise
- Career Assessment
- Operational Efficiency
- Training and mentoring
- Operational planning
- Team Supervision
- Program Leadership
- Schedule Coordination
- Workflow Planning
Timeline
Lead Career Coach
Career Source Of Tampa Bay
04.2013 - Current
Regional Field Operations Manager
Performance Cleaning Group,
02.2010 - 03.2013
Manager of Environmental Services
St. Josephs Hospital, Tampa FL
10.2003 - 02.2010
High School Diploma -
Hillsborough High School
Similar Profiles
KENNETH A SOLISKENNETH A SOLIS
Guest Arrival Ambassador at BUSCH GARDENS TAMPA BAY ADVENTURE ISLAND TAMPAGuest Arrival Ambassador at BUSCH GARDENS TAMPA BAY ADVENTURE ISLAND TAMPA
Patricia PinderPatricia Pinder
Resource Agent at Career Source South Florida / AARP FoundationResource Agent at Career Source South Florida / AARP Foundation
Janiyah TaylorJaniyah Taylor
Office Assistant at Career Source BrowardOffice Assistant at Career Source Broward