Overview
Work History
Education
Skills
Languages
Timeline
Generic

Luis Ortiz

Reading,PA

Overview

15
15
years of professional experience

Work History

Shift Lead/Supervisor

Remcon Plastics
10.2020 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Verified cleanliness and maintenance of physical property through inspections and preventive maintenance programs with department managers.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Conducted performance reviews and provided staff with feedback and guidance.
  • Supervised ongoing daily production phases.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Cultivated professional working relationships with peers and supervisors.
  • Managed staff hiring, training and supervision.

Handyman

Dale Thomas
09.2008 - 06.2019
  • Performed minor wall repair, installed drywall, and applied wallpaper.
  • Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
  • Built and repaired decks, fences and sheds to improve overall appearance of homes.
  • Installed cabinets and shelving units in homes and offices to provide additional space and organization.
  • Removed and repaired carpet and wood flooring.
  • Re-caulked and sealed windows doors and siding to prevent drafts and air leaks and minimize energy costs.
  • Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping, and sanding.
  • Installed lighting fixtures to improve lighting and increase energy efficiency.
  • Completed repair projects on time and under budget, resulting in significant increase in new client referrals.
  • Completed repair jobs to restore functionality to electric and plumbing systems.
  • Performed basic landscaping tasks, such as mowing, snow plowing, gardening, pulling weeds, and watering lawns for [Number] square foot facility.
  • Assembled and installed new furniture for client's living room to improve comfort and and functionality.
  • Managed available parts, tools, and materials inventory to maintain prompt response capability.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Responded to maintenance requests in [Type] property with great speed and efficiency.

Education

GED -

GED TESTING Pensilvania
Pensilvania
08.2007

Skills

  • Issue Resolution
  • Loss Prevention Strategies
  • Shift Coverage
  • Sales Expertise
  • Safety Processes
  • Client Service
  • Staff Training
  • Production Log Maintenance
  • Staff Development
  • Team Leadership
  • Inventory Control Processes
  • Customer Experience
  • Role Modeling
  • Job Assignments
  • Disciplinary Action
  • Routine Inspections
  • Personnel Recruitment
  • Housekeeping Duties
  • Storage Organization
  • Shift Checklists
  • Task Monitoring
  • OSHA Regulation Compliance
  • Shift Paperwork Completion
  • Station Preparation
  • General Housekeeping
  • Interpersonal Relations
  • Corrective Actions
  • Rule Enforcement
  • Security Monitoring
  • Quality Inspections
  • Detailed Documentation
  • Error Verification

Languages

English
Native or Bilingual

Timeline

Shift Lead/Supervisor

Remcon Plastics
10.2020 - Current

Handyman

Dale Thomas
09.2008 - 06.2019

GED -

GED TESTING Pensilvania

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Luis Ortiz