Luis Ortiz

• Use hand tools such as screwdrivers, pliers, wrenches, pressure gauges, and precision instruments, as well as power tools such as pneumatic wrenches and jacks
• Inspect brake systems, steering mechanisms, wheel bearings, and other important parts to ensure that they are in proper operating condition
• Raise trucks, buses, and heavy parts or equipment using hydraulic jacks or hoists
• Perform some physical work to include climbing, heavy lifting, and carrying
• Do routine maintenance, such as changing oil, checking batteries, and lubricating equipment and parts
• Repair or replace malfunctioning components, parts, and other mechanical or electrical equipment
• Inspected drives, motors, belts, fluid levels, filters, and perform other maintenance actions, following checklists
• Repaired or replace defective equipment parts using hand tools and power tools and reassemble equipment
• Hooking up pc and checking for codes, checking fault tree procedures, clearing codes, and making repairs as necessary
• Replacement of all s-cams, bushings and seals, brake shoes and wheel seals and the adjustment of the same
• Maintain tires, brakes, drums, clutches, oil leaks, wheel seals, airlines leaks, lighting, and dot specs
• Troubleshoot engine performance problems, make recommendations for repair, and create estimates based on proper diagnosis, repair, or replacement
• Showed initiative in performing daily clean-up.
• Documented parts used and time for repairs to support accurate billing.
• Worked according to safety procedures for chemicals, tool use and protective equipment use.
• Shadowed senior mechanics to develop advanced repair skills.
• Ran diagnostic tests on equipment and vehicles submitted with malfunctions.
• Helped mechanics complete repairs by organizing supplies, maintaining tools and passing needed items.
• Conducted safety and environmental checks on vehicles.
• Repaired lighting, brake and hydraulic systems adjacent to diesel engines.
• Used fleet maintenance software program to complete required paperwork.
• Assessed equipment for damage, wear and battery life
• Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
• Organized test drives in buses and trucks to identify needed repairs.
• Followed factory and dealership standards to accurately perform repairs according to work order.
• Ordered new parts for broken belts, hoses and filters, resupplying inventory.
• Conducted full operational compliance inspections before releasing vehicles for use.

• Conduct routine maintenance, as needed, such as fluid level checks, tire rotations, brake pad replacement, or oil changes
• Change sparks plugs as needed as well as replacing oil filters
• Assisted onboarding training with new employees.
• Created and reviewed work orders detailing required repairs per shop and manufacturer guidelines.
• Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
• Replaced damaged, missing, or defective parts with new and refurbished components.
• Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
• Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
• Changed, rotated, and balanced tires on different types of vehicles.
• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Performed safety and emissions inspections.
• Used specialized tools to detect leaks in gas and refrigerant systems.
• Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
• Inspected vehicles and evaluated condition of systems, equipment, lights, and accessories.
• Followed established safety procedures and techniques when working under lifted vehicles.
• Measured depth of current tire tread and educated customers about dangers of low tread.

• Exceeded freight goals per hour and/or per shift
• Receiving unloading, and arranging inventory as prompted on screens and follow directions from some tasks
• Actively participating and contributing ideas on ways and/or to optimize warehousing procedures

• Managed customer relations and customer service through daily communication and interaction
• Processed product returns and assisted customers with other selections
• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
• Solved customer challenges by offering relevant products and services
• Checked identification for proof-of-age for alcohol and tobacco sales
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels

• Provide world class costumer service to all customers and passengers
• hear and respond to customers in a professional manner
• ability to speak and understand while giving direction/information to passenger's
• tolerate and answer repetitious question from customers in a friendly, outgoing manner
• computer and keyboard knowledge
• meets aircraft at gate or loading area, performs duties in the departure lounges or at boarding gates when enplaning and deplaning passengers

• Maintained kitchen organized/clean
• Work very high paced making sure all equipment is turned on and ready for use
• Maintained focused on ticket orders to avoid any confusion or errors
• Make sure all proteins, veggies, sauces are up to date.

· Offered each customer top-notch, personal service, and polite support to boost sales and customer satisfaction

· Balanced and organized cash register by handling cash, counting change

· Logged reports, expenses, receipts, and sales documents into digital database

· Able to use computer services and Microsoft excel daily to input database log