Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Luis Ortiz

Poughkeepsie,NY

Summary

Diligent and experienced warehouse professional with a solid background in warehouse operations. Proven ability to effectively manage inventory, streamline processes, and provide support for logistics. Demonstrated efficiency in handling materials and proficient in operating warehouse equipment. Seeking a position where skills and expertise can contribute to the success of a warehouse team. Known for reliability and adaptability, consistently ensuring smooth operations. Skilled in team collaboration, maintaining safety protocols, and efficiently managing stock. Experienced in utilizing effective inventory management techniques to ensure accuracy and order fulfillment. Track record of maintaining safety standards and improving workflow efficiency.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Warehouse Associate

Amazon
11.2023 - Current
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much as 45 pounds.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.

Delivery Driver

Pizza Mia
08.2021 - 12.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Sales Associate

Davies Hardware
05.2021 - 08.2021
  • Work with a team in maintaining the presentation of the sales floor and keeping merchandise organized and fully stocked
  • Maintain stock on the sales floor, updating stockroom inventory, answering phones, giving customers product information and recommendations
  • Assigned primarily to one zone on the sales floor, but worked in other areas as needed
  • Receive, store, and work all incoming merchandise to the sales floor
  • Stocked and maintained sales floor inventory; set up and maintained product displays
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.

Service clerk

Walgreens
09.2019 - 05.2021
  • Courteously greeted customers and efficiently process transactions within busy, fast-paced retail environments
  • Operated cash register, scanners and computers to itemize and total customer purchases; collected payments and made changes for cash transactions; balanced drawer at the end of each shift
  • Assisted with store stocking, floor-sets and opening/closing procedures
  • Placed special orders to call other stores to find desired items
  • Recommended, selected, and helped locate or obtain merchandise to customers
  • Responded to service inquiries and coordinates resolutions with management and floor associates
  • Put up signage regarding promotions, changes to store regulations, etc
  • Demonstrated adaptability by assisting in various roles as needed during particularly busy or understaffed shifts.
  • Enhanced customer satisfaction by providing efficient and courteous service in a timely manner.
  • Delivered exceptional service with strong interpersonal skills, fostering long-term relationships with repeat customers.
  • Assisted in inventory management, ensuring accurate stock levels and replenishment of products.

Education

Lincoln tech - Introduction to the Trade, Material Applications, Electronic and Electrical Principles, Basic Electricity, Electrical Wiring Principles, Electrical Controls, Computers and Networking, Fiber Optics, Telecommunication Systems & PLCC, Security Systems, Access Control & CCTV, Fire Alarm Systems, A/V, Home Theater and Satellite/Cable TV, System Integration

Lincoln Tech
Mahwah, NJ
08.2022

High School Diploma -

Arlington High School
Lagrangeville, NY
06-2020

Skills

  • Packaging and labeling
  • Attention to detail
  • Problem-solving
  • Team collaboration
  • Lifting and sorting
  • Labeling and boxing
  • Order picking
  • Shipping and receiving
  • Warehouse safety
  • Order picking and processing
  • Order fulfillment
  • Heavy lifting
  • Warehouse operations
  • Workplace cleanliness

Certification

Qualify as entry-level residential electrician's apprentice, Certificate of Completion

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Warehouse Associate

Amazon
11.2023 - Current

Delivery Driver

Pizza Mia
08.2021 - 12.2023

Sales Associate

Davies Hardware
05.2021 - 08.2021

Service clerk

Walgreens
09.2019 - 05.2021

Lincoln tech - Introduction to the Trade, Material Applications, Electronic and Electrical Principles, Basic Electricity, Electrical Wiring Principles, Electrical Controls, Computers and Networking, Fiber Optics, Telecommunication Systems & PLCC, Security Systems, Access Control & CCTV, Fire Alarm Systems, A/V, Home Theater and Satellite/Cable TV, System Integration

Lincoln Tech

High School Diploma -

Arlington High School

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