Luis Ossa
SMITHFIELD,North Carolina
Summary
Adept Lead Technician with a proven track record at Lanier Electronic Group, showcasing exceptional diagnostic testing and problem-solving skills to elevate customer satisfaction significantly. Mentored junior staff, enhancing team capabilities. Expert in electrical systems and safety compliance, committed to quality control and continuous learning.
Professional technician with deep expertise in troubleshooting, maintenance, and systems optimization. Strong focus on team collaboration, consistently ensuring seamless operations and adaptability to shifting requirements. Proficient in diagnosing technical issues, implementing effective solutions, and driving continuous improvement. Known for reliability, technical acumen, and results-driven approach.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Lead Technician
Lanier Electronic Group
02.2021 - 12.2024
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Worked with diverse types of weather and ground conditions.
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
- Mentored junior technicians, fostering a collaborative work environment that encouraged skill development and knowledge sharing.
Technician
CMC Electric
07.2019 - 02.2021
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Technician
Gibbs Service Group
04.2018 - 07.2019
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Tested systems, noting issues and completing preventive maintenance.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Worked with diverse types of weather and ground conditions.
Apprentice Electrician
Electric Service & Repair
03.2015 - 02.2018
- Pulled wire through conduits and through holes in walls and floors.
- Read and interpreted drawings to provide wiring layouts for new installations.
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Acquired valuable hands-on experience with various types of wiring systems by assisting experienced electricians in diverse installation projects.
- Handled installation of electrical components by splicing, joining, and connecting wire.
- Terminated wiring and connected circuits with correct techniques.
- Organized materials and tools in to maintain clean and neat work areas.
Apprentice Electrician
Rey And Rey Electric
03.2005 - 11.2008
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Acquired valuable hands-on experience with various types of wiring systems by assisting experienced electricians in diverse installation projects.
- Organized materials and tools in to maintain clean and neat work areas.
Education
Certificate of Technical Studies - NFPA 70 NEC Electrical Prep Course
Miami Springs High Adult Education
Miami Springs, Fl12-2017
High School Diploma -
Coral Gables Sr High
Coral Gables, FL12-1992
Skills
- Testing and repair
- Diagnostic testing
- Safety compliance
- Schematics interpretation
- Blueprint reading
- Electrical systems
- System testing
- Codes compliance
- Site survey
- Maintenance and repairs
- Attention to detail
- Quality control
- Electrical repair
Certification
- OSHA Safety Certification - Occupational Safety and Health Administration.
Languages
Spanish
Native or Bilingual
Timeline
Lead Technician
Lanier Electronic Group
02.2021 - 12.2024
Technician
CMC Electric
07.2019 - 02.2021
Technician
Gibbs Service Group
04.2018 - 07.2019
Apprentice Electrician
Electric Service & Repair
03.2015 - 02.2018
Apprentice Electrician
Rey And Rey Electric
03.2005 - 11.2008
Certificate of Technical Studies - NFPA 70 NEC Electrical Prep Course
Miami Springs High Adult Education
High School Diploma -
Coral Gables Sr High
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