Luis Otero
Senior Product Manager
Chicago,IL
Summary
Diligent Senior Product Manager offering 12 years of success in product roadmap development, market research and data analysis. Highly skilled in identifying opportunities to maximize revenue. Driven and strategic with proven history of superior market penetration and product launch. Directed cross-functional teams of 30+ to develop software in an agile, fast-paced environment. Driven to improve user experience and meet business goals through product simplification and iterative development.
https://www.linkedin.com/in/luis-otero/
Overview
12
12
years of professional experience
Work History
Senior Product Manager
Amazon
07.2022 - 03.2023
- Led cross-functional team to build and maintain data science models that produce 3-year inventory prediction plans for Amazon's fulfillment centers.
- Executed worldwide inventory predictions, which included an aggressive inventory reduction initiative, resulting in $1.5B in savings.
- Analyzed inefficiencies with the end-to-end workflow for each prediction cycle and created a roadmap for iteratively addressing each pain point, which is estimated to free up 1000 hours of manual work per year.
- Embedded agile best practices and transitioned the team to using Asana, which increased overall visibility of progress and blockers, accelerating time to delivery of new features by 30%.
Product Manager
Google
10.2019 - 07.2022
- Directed cross-functional team of 30 to develop a new Google Assistant developer platform, which reduced development effort by 90%.
- Development effort savings was achieved by leveraging the developer's existing Android app and simplifying its integration with Google's voice APIs.
- Key product negotiator in securing 4 strategic partnerships with national brands to pilot the new platform.
- Product included in Google's annual developer conference (Google I/O), which required an accelerated delivery timeline of 7 months.
Product Manager
Wayfair
09.2017 - 09.2019
- Led cross-functional tiger team of 20 to successfully improve speed and reliability for large parcel deliveries by leveraging data science, engineering, and operations to optimize the largest bottlenecks.
- Achievement allowed Wayfair to launch 3-day in-home furniture delivery to 20% of its customers, while maintaining 95% on-time rate.
- Reduced operations costs by $2MM per year through product excellence initiatives, including software enhancements to stop canceled orders from continuing forward in Wayfair's delivery network.
- Managed team of two product managers.
Product Manager
Arity
02.2015 - 08.2017
- Managed B2C product discovery to identify new products with maximum potential to acquire new users to Arity's telematics-based insurance products.
- Steered development of new product that immediately alerted users of car problems, with severity, explanation, and the ability to find nearby mechanics.
- Product MVP achieved 30% engagement and user research proved high satisfaction (90% rated as satisfied or highly satisfied).
Senior Business Analyst
Allstate
06.2011 - 02.2015
- Led product work for multi-year program to upgrade and streamline Allstate's claim handling vehicle inspection software, resulting in $10MM in annual savings by reducing user touchpoints and reducing average call time by 30 seconds.
- Selected as board member of Young Professionals Organization.
- Rewarded with “Reach for the Stars” corporate award.
Education
MBA - Organizational Behavior Studies
Lake Forest Graduate School of Management
Lake Forest, IL06.2016
Bachelor of Science - Computer Science
Illinois State University
Normal, IL05.2011
Skills
- Agile Product Development
- Product Strategies
- Sprint Planning
- Product Enhancement Strategy
- Business Development
- Cross-Functional Collaboration
- Product Roadmaps
- Organizational Leadership
- Analytics
- Data Science
- A/B Testing
- Process Improvement Initiatives
- Operational Efficiency
- Trend Analysis
- Business Administration
- Marketing Program Performance
- Marketing and Advertising
- Business Relationship Management
- Target Segmentation
- Marketing Campaign Creation
- User Acceptance Testing (UAT)
- Competitive Analysis
- Product Positioning
- Product Deployment
- Product LifeCycle Management
- Product Knowledge
- Scope Definition
- Business Case Development
- Digital Product Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Senior Product Manager
Amazon
07.2022 - 03.2023
Product Manager
Google
10.2019 - 07.2022
Product Manager
Wayfair
09.2017 - 09.2019
Product Manager
Arity
02.2015 - 08.2017
Senior Business Analyst
Allstate
06.2011 - 02.2015
MBA - Organizational Behavior Studies
Lake Forest Graduate School of Management
Bachelor of Science - Computer Science
Illinois State University
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