Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment. Customer-oriented general manager with several years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen. Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
1
1
year of professional experience
Work History
Assistant Portfolio Manager
Servicon Systems
Culver City, CA
10.2024 - 08.2025
Coordinated communication between clients and investment teams.
Maintained accurate records of portfolio performance and transactions.
Reviewed client accounts for compliance with regulations and policies.
Collaborated with portfolio managers on strategies to optimize returns.
Reviewed existing portfolios for accuracy and completeness of information.
Maintained records of all transactions related to the portfolio being managed.
Prepared monthly reports detailing fund activity such as capital inflows and outflows, holdings.
Developed presentations for clients highlighting changes in portfolios and investment strategy recommendations.
Met with clients on regular basis to discuss market trends, portfolio adjustments and performance details.
Monitored financial market trends to adjust investment strategies and capitalize on market opportunities.
Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
Analyzed actual financial results to budget, preparing variance reporting to functional groups.
Developed invoicing systems and internal controls to boost billing efficiencies.
General Manager
California Pizza Kithchen
13345 Fiji Way, Marina Del Rey , CA
10.2024 - 10.2024
Managed daily restaurant operations to ensure smooth workflow and efficiency.
Oversaw staff scheduling and coordinated training for new team members.
Implemented inventory controls to maintain stock levels and minimize waste.
Developed marketing strategies to enhance brand visibility and customer engagement.
Ensured compliance with health and safety regulations in food preparation areas.
Handled customer inquiries and resolved issues to improve satisfaction levels.
Collaborated with suppliers to negotiate pricing and secure quality ingredients.
Analyzed sales reports to identify trends and inform operational decisions.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Trained employees on duties, policies and procedures.
Created schedules and monitored payroll to remain within budget.
Administered employee discipline through verbal and written warnings.
Established and maintained effective communication with staff members to ensure efficient operations.
Built and maintained loyal, long-term customer relationships through effective account management.
Managed inventory levels and conducted corrective action planning to minimize long-term costs.
Delivered exceptional client experiences through hands-on leadership of associates and managers.
Ensured compliance with local health department regulations regarding food safety standards.
Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Coordinated training activities for employees to ensure compliance with company policies and procedures.
Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
Delegated work to staff, setting priorities and goals.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Structured HR consulting services to support clients during organizational developments and changes.
Education
High School Diploma -
Thomas Jefferson High School
Los Angeles, CA
01-2001
Skills
Strategic planning
Team collaboration
Communication skills
Problem resolution
Attention to detail
Time management
Consistently meet goals
Staff development
Multi-unit operation management
Customer experiences
Team training and development
Relationship building
Financial administration
Expense control
Business development
Service quality improvement
Safety assurance
Safety protocol
Market growth
Verbal and written communication
Budget administration
Sales team development
Budgeting and cost control
I love what I do
When it comes to hospitality business , I am very passione about driving results through great costumer satisfaction , accuracy, efficiency . I make it my own and I put all my hearth en efforts to always achieve my goals .