Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Luis Pacheco

West Palm Beach

Summary

Dynamic Sales Associate with proven expertise in customer service and relationship building at World Electric Supply. Recognized for enhancing store performance through effective product promotions and upselling techniques. Reliable and punctual, adept at managing cash transactions and resolving customer challenges, ensuring satisfaction and loyalty. Strong problem-solving skills complemented by a commitment to teamwork.

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Sales Associate

World Electric Supply
03.2010 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Handyman Assistant

TALLEY WALKER SERVICES
10.2007 - 03.2010
  • Assisted in painting interior/exterior surfaces for a refreshed appearance that exceeded client expectations.
  • Upheld a clean working environment throughout each job site visit, promoting professionalism and respect for clients'' spaces.
  • Utilized power tools safely, enabling efficient completion of various construction-related tasks while minimizing risk of injury or damage to property.
  • Demonstrated strong problem-solving skills when faced with complex repair challenges, leading to satisfactory results for customers.
  • Carried out carpentry work such as framing walls and installing doors, enhancing the overall aesthetics of clients'' homes.
  • Efficiently managed time and resources to complete multiple concurrent repair tasks within given deadlines.
  • Completed minor electrical repairs, contributing to enhanced home functionality for clients.
  • Improved client satisfaction by addressing and resolving various home maintenance issues.
  • Re-caulked and sealed windows doors and siding to prevent drafts and air leaks and minimize energy costs.

Education

GED -

LAKE WORTH COMMUNITY HIGH SCHOOL
Lake Worth, FL

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Reliable and punctual
  • Exceptional customer service
  • Relationship building
  • Money handling
  • Sales expertise
  • Product sales
  • Upselling
  • Sales training
  • Inventory control
  • Product promotions

Accomplishments

  • Brought in 3 new customers.

Certification

  • [Area of certification], [Company Name] - [Timeframe]

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

World Electric Supply
03.2010 - Current

Handyman Assistant

TALLEY WALKER SERVICES
10.2007 - 03.2010

GED -

LAKE WORTH COMMUNITY HIGH SCHOOL

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