Luis Pagan
Bronxville,NY
Summary
- Results-driven professional with a proven track record of meeting organizational needs through consistent and organized practices. Expertise in high-pressure environments, showcasing adaptability to last-minute changes while maintaining exceptional work quality and speed. Recognized for enhancing brand value by delivering outstanding customer service and fostering a positive workplace culture. Aiming to leverage skills in a dynamic team setting to drive continued success.
Overview
32
32
years of professional experience
Work History
Sous Chef
TGIF Fridays Restaurant
Manhattan, NY
06.2002 - 10.2024
- Completed day-to-day duties accurately and efficiently.
- Plated dishes using tasty garnishes and sauces to appeal to and delight patrons.
- Plated food according to restaurant artistic guidelines to promote attractive presentation.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Ensured food preparation and presentation met high standards of quality and sanitation.
- Streamlined kitchen processes to shorten wait times and serve additional guests.
- Supervised kitchen food preparation in demanding, high-volume environments.
- Complied with all health department regulations regarding proper food handling methods.
- Trained and supervised line cooks to improve team performance.
- Created a positive work environment by encouraging teamwork among staff members.
- Contributed to the successful execution of catered events from start to finish.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry. Placed frequently used ingredients in proper storage containers and placed perishable items in refrigerator.
Cook Shift Leader
Houlihan's Restaurant
Manhattan, NY
05.1992 - 02.2002
- I was responsible for managing kitchen operations, preparing food, and ensuring the kitchen ran smoothly and efficiently.
- Set up workstations prior to opening to minimize prep time.
- Prepared and maintained three workstations simultaneously.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Monitored food preparation to ensure quality standards were met.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Kept kitchen, cooking utensils and storeroom clean and neat.
- Oversaw inventory management to maintain optimal stock levels.
- Supported by the training of new kitchen staff members.
Education
High School Diploma -
Evander Childs High School
The Bronx, NY06-1991
Skills
- Station oversight
- Plating
- Dish preparation
- Sanitation procedures
- Supervising food prep
- Operations support
- Pasta making
- Line inspections
- Workflow optimization
- Compliance
- Food safety
- Safe handling
- Food preparation
- Food spoilage prevention
- Inventory management
- Catering background
- Foodservice
- Staff training
- Positive and professional
- Menu memorization
Languages
Spanish
Professional
Timeline
Sous Chef
TGIF Fridays Restaurant
06.2002 - 10.2024
Cook Shift Leader
Houlihan's Restaurant
05.1992 - 02.2002
High School Diploma -
Evander Childs High School
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