Luis Palazio
Miami,FL
Summary
Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day. Proven skills in supporting warehouse operations by keeping accurate records and checking shipments. Detail-oriented in evaluating products, processing paperwork and coordinating movements around warehouse locations. Familiar with operating equipment and staying on top of maintenance demands. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
General Merchandise Associate
Target
08.2023 - 12.2023
- Collected, analyzed and modeled sales trends and customer preferences data to inform inventory development decisions.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Set product pricing by accounting for cost, competition and consumer demand.
- Located needed merchandise in inventory using [Type] software and placed on skids for transport to shelves.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Maintained store assets with effective loss prevention strategies.
- Coordinated efficient organization, palletizing and transportation of completed packages.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Managed timely and effective replacement of damaged or missing products.
- Helped customers select merchandise by offering multiple product options fitting specific needs.
- Stocked shelves to match planogram images and instructions.
- Facilitated special order placements when necessary, ensuring prompt delivery of requested items not readily available on sales floor shelves.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Balanced multiple responsibilities simultaneously during peak times while remaining focused on delivering exceptional service experiences.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Worked with customers to pack items according to specific desires and requirements.
- Marked stock with identification tags and labels to outline information such as storage locations.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Assisted in maintaining a clean and well-organized store, contributing to a positive shopping experience for customers.
- Picked and packed order items.
- Noted unsafe components inside packages and discussed concerns with supervisors.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Assisted in training new team members on store policies and procedures, fostering a supportive and inclusive work environment.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Kept work areas neat, clean and free from debris.
- Pre-assembled containers to be easily selected by packing associates.
Merchandise Associate
HomeGoods, TJX Companies
08.2022 - 05.2023
- Collaborated closely with fellow associates, sharing best practices for visual merchandising techniques and improving overall store performance.
- Boosted sales performance through effective merchandising strategies and visually appealing displays.
- Greeted, serviced, and thanked all customers.
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Managed inventory levels, ensuring timely replenishment of stock to meet customer demands.
- Inspected merchandise for quality and arranged proper display location on floor.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Monitored and replenished display inventory and restructured according to available stock.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Operated cardboard balers, forklifts and trash compactors safely.
- Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
- Built end caps and aisle displays to highlight products and support latest promotions.
- Developed strong communication and organizational skills through working on group projects.
- Excellent communication skills, both verbal and written.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Skilled at working independently and collaboratively in a team environment.
- Strengthened communication skills through regular interactions with others.
Education
Associate of Arts - Finance
Miami Dade College
Miami, FL06.2025
High School Diploma -
Miami Sunset Senior High School
Miami, FL06.2022
Skills
- Heavy Lifting
- Purchase Order Review
- Product displays
- Work Area Maintenance
- Product Merchandising
- Cleaning procedures
- Merchandise Stocking
- Warehouse Safety
- Product Organization
- Loading and unloading
- Time Management
- Order Fulfillment
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
General Merchandise Associate
Target
08.2023 - 12.2023
Merchandise Associate
HomeGoods, TJX Companies
08.2022 - 05.2023
Associate of Arts - Finance
Miami Dade College
High School Diploma -
Miami Sunset Senior High School