Luis Pazos
Edinburg,TX
Summary
Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Store Manager
Kumori
Mcallen , TX
2023.01 - 2023.10
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Analyzed financial data to identify areas of improvement.
- Created weekly work schedules for store personnel.
- Managed daily banking activities such as deposits and withdrawals.
- Prepared monthly reports on sales figures, expenses, profits.
- Developed relationships with suppliers to negotiate better prices.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
Manager
La Costa Grill
Mcallen , TX
2021.05 - 2022.12
- Analyzed customer feedback data to develop action plans for improving services offered.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Provided leadership during times of organizational change or crisis situations.
- Trained employees on additional job positions to maintain coverage of roles.
- Conducted quality, timely performance feedback and performance appraisals.
Manager
Taco Palenque
Mcallen , TX
2017.07 - 2021.05
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Provided leadership during times of organizational change or crisis situations.
Education
High School Diploma -
Sharyland Pioneer High School
Mission, TX2017-05
Skills
- Retail Inventory Management
- Supply Ordering
- Employee Training
- Budget Administration
- Customer Service
- Quality Control
- Staff Management
- Business Administration
- Performance Management
- Team Leadership
- Key Performance Indicators
- Verbal and Written Communication
Certification
Eureka "Customer Service"
Food Handler Certificate
Food Handler Manager
TABC
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Store Manager
Kumori
2023.01 - 2023.10
Manager
La Costa Grill
2021.05 - 2022.12
Manager
Taco Palenque
2017.07 - 2021.05
High School Diploma -
Sharyland Pioneer High School
Eureka "Customer Service"
Food Handler Certificate
Food Handler Manager
TABC
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