Hi, I’m
Luis Pena
Poughkeepsie,NY
Summary
An enthusiastic, energetic, positive, motivated and organized professional with extensive experience in the Food and Beverage Industry with very effective skills in product development, project management, manufacturing and quality assurance/control operations. Recognized for having the ability to improve productivity, solving problems, product quality, and profitability. Develops specific and measurable goals, improvements and standards to continuously and consistently improve quality and reduce and eliminate errors. Successfully audits and maintains product accuracy and timely delivery resulting in customer satisfaction. Initiates quality-related SOP training and enforces procedural adherence. Excellent communicator and multitasking individual. Looking for an exciting challenge.
Overview
32
years of professional experience
6
Certification
Work History
Brooklyn Bottling Of Milton New YorkMilton, NY
Quality Assurance and Sanitation Manager
06.2019 - 08.2023
Job overview
- Manufacturing and Production of Beverages, Juices and Plastics Containers
- Determined quality department standards, practices, and procedures
- Assessed product quality by monitoring quality assurance metrics, reports and dashboards
- Conducted risk assessments to identify and mitigate potential quality issues
- Investigated customer complaints and performed corrective actions to resolve quality issues
- Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards
- Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards
- Tracked quality issues with external customers, suppliers, and internal plant operations
- Assured consistent quality of production by implementing and enforcing automated practice systems
- Specified quality requirements of raw materials with suppliers
- Monitored staff organization and suggested improvements to daily functionality
- Applied coaching techniques and tools to support managers, supervisors and team members in improving performance
- Reported production malfunctions to managers and production supervisors
- Performed root cause analysis to identify and resolve quality issues and defects
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction
- Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans
- Inspected products and worker progress throughout production
- Evaluated employee performance and conveyed constructive feedback to improve skills
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations
- Conducted regular room inspections to verify compliance with housekeeping standards
- Evaluated employee performance and developed improvement plans
- Launched quality assurance practices for each phase of development
- Completed schedules, shift reports, and other business documentation
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
- Adhered to safety protocols by enforcing proper equipment usage
- Communicated repair needs to maintenance staff
- Placed orders for housekeeping supplies and guest toiletries
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas
- Established team priorities, maintained schedules and monitored performance
- Trained and mentored all new personnel to maximize quality of service and performance.
Pepsi Americas/CBCToa Baja, PR
Quality Supervisor/Production Supervisor
03.1991 - 05.2019
Job overview
- In charge of two quality assurance laboratories, Food and Beverage and Plastic Blowing
- Responsible of yields in production and manufacturing areas
- 100% improvement in yields for every presentation
- Collect samples during production and tested randomly to determine in process quality
- Record defects and coordinated issue resolution
- In charge of CIP, sanitation process
- Treatment water plant
- Responsible of purchasing supplies and chemicals
- Personnel schedules
- Supported audits and led teams to fully investigate quality control processes and root out deficiencies
- Calibrations
- Effectively troubleshoot quality issues in fast-paced environment
- Identify and implement appropriate Quality Assurance/Control policies
- Ensure compliance to company and industry standards
- Maintain regular and punctual attendance at work
- Monitor processes to assure GMP compliance and adherence to company SOPs
- Create new Operational Procedures, review and update, ensuring SOP for accuracy, conformance and compliance
- Provide expertise knowledge to resolve issues and implement corrective/preventive actions
- Knowledge of analytical testing procedures
- Monitor Production operations for compliance with specifications and promptly report defects
- Validated new methods and equipment to properly integrate improved strategies into quality control processes
- Production Supervisor
- Supervisor of first and second shift production activities and thirty plus employees, including six lines leads, to produce soft drinks, juice and water
- Oversaw training of production associates, operators and line leads, improving leadership skills and job progression
- Ran Six Sigma project to reduce changeover time and increase capacity, growing revenues $235,000
- Performed investigations and directed Correction Action Preventative Action (CAPA) activities, ensuring compliance with FDA regulations
- Make schedule to maximize production, raw materials and reduce sanitization process
- Identify and help resolve conforming and nonconforming product issues
- Present clear, organize data in graphs, charts, tables and written reports
- Maintain high standard of workmanship
- Create programs in Excel to maintain rotation (FIFO)
- Monitor Production operations for compliance with specifications and promptly report defects
- Created and implemented strategies for improving operational efficiency and accuracy
- Monitored daily and weekly key performance indicators to maintain on-track status
- Evaluated team member performance regularly to identify and resolve productivity concerns
- Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans
- Managed staff hiring, training and supervision
- Implemented cost-saving initiatives to reduce production costs while maintaining high quality standards.
Brooklyn Bottling Of Milton New YorkMilton, NY
Senior Manager
08.2023
Job overview
- In charge of the Production Department
- Managing a team of staff including production supervisors, quality inspectors and other workers
- Ensuring all products meet established quality standards with rigorous checks
- Allocating resources across workflows to ensure minimum wastage and strengthen profit margins
- Making decisions about equipment use, maintenance, modification and procurement
- Offering suggestions for efficiency improvements as part of the overall business strategy
- Enforcing all health and safety regulations and training staff when necessary
- Enforcing teamwork.
Education
Ecolab University
Certificate from CIP (Clean in Place) Certification
03.2019
Interamerican University
Master of Science from Chemistry
Interamerican University
Bachelor of Science from Science and Biology
Skills
- CIP
- SAP
- GMP
- GLP
- OSHA
- Operational Improvements
- Random Sampling
- Quality Processes
- Excellent Communication
- Excel
- Word
- Power Point
- Process Improvement
- Process Analysis
- Excellent Problem-Solving Capability
- Statistical Process Control
- Continuous Quality Improvement (CQI)
Certification
- PCQI
- HACCP
- CIP Ecolab
- Food Safety Preventive Controls for Human Food
- Good Manufacturing Practices
Timeline
Senior Manager
Brooklyn Bottling Of Milton New York
08.2023
Quality Assurance and Sanitation Manager
Brooklyn Bottling Of Milton New York
06.2019 - 08.2023
Quality Supervisor/Production Supervisor
Pepsi Americas/CBC
03.1991 - 05.2019
Ecolab University
Certificate from CIP (Clean in Place) Certification
Interamerican University
Master of Science from Chemistry
Interamerican University
Bachelor of Science from Science and Biology