Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
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Luis Pena

Luis Pena

El Paso

Summary

Experienced in interpreting physician medication orders, filling prescription orders, and providing counseling to customers. Knowledgeable Pharmacy Intern seeking a Hospital pharmacy internship to enhance skills and gain valuable experience in the hospital side of pharmacy medicine. Strong understanding of medication management and commitment to delivering exceptional patient care. Eager to contribute expertise in a dynamic healthcare environment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Pharmacy Intern

CVS Pharmacy
08.2024 - Current
  • Provided friendly customer service at drop-off and pick-up counters.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Educated patients on possible drug interactions, potential side effects, and optimal methods of administration, under guidance of PIC.
  • Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
  • Used pharmacy software to enter prescription and insurance information.
  • Counseled patients on new medications and OTC products, under guidance of PIC.

Pharmacy Technician

CVS Pharmacy
03.2023 - 08.2024
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by aiding with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Resolved third-party billing, computer system and customer service issues.
  • Coordinated verification and filling of more than 180 daily prescriptions in high-volume community pharmacy environment.

Medical Scribe

The Hospitals Of Providence
05.2022 - 06.2023
  • Charted notes for doctors in emergency department with excellent accuracy.
  • Verbalized understanding with Spanish speaking patients.
  • Accompanied physicians throughout day in fast-paced, stressful environments.
  • Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
  • Demonstrated confidentiality in dealing with sensitive information or records to comply with HIPAA guidelines and regulations.

Wildlife Rehabilitation Intern

Northwoods Wildlife Center
05.2022 - 09.2022
  • Kept cages, kennels, and housing areas neat and clean.
  • Monitored animals for behavioral problems and signs of health issues.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Monitored animals for signs of disease, illness or injury.
  • Handled administrative work such as answering telephones and scheduling appointments for visits.

Cashier

Chick-fil-A
08.2018 - 03.2022
  • Operated cash register for cash, and credit card transactions with excellent accuracy levels.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Collected and authorized payments of guests.

Veterinary Technician Intern

El Abrigado Animal Clinic
09.2017 - 05.2018
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Collected patient biopsies and blood samples for laboratory analysis.

Education

Doctor of Pharmacy - Pharmacy

The University of Texas At El Paso
El Paso, TX
05-2028

Bachelor of Science - Animal Science

New Mexico State University
Las Cruces, NM
05-2022

High School Diploma - undefined

Franklin High School
El Paso, TX
05.2018

Skills

  • Quality Assurance and Control
  • Patient counseling
  • Immunization administration
  • Dosage Calculation
  • Team Collaboration
  • FDA and HIPAA Compliance
  • Resolving Customer Issues
  • Point-of-Sale (POS) Software
  • Coordination
  • Prescription Preparation
  • Time Management
  • Speaking

Accomplishments

  • Educated patients on proper medication use and side effects, resulting in improved adherence and positive feedback.
  • Resolved third-party insurance rejections, minimizing prescription delays and enhancing patient access to medications.
  • Maintained 100% compliance with HIPAA protocols, ensuring confidentiality and trust in patient interactions.
  • Assisted in the preparation and administration of over 100 immunizations, including flu and COVID-19 vaccines, ensuring proper documentation and enhancing patient safety and community health.

Certification

Certified Pharmacy Technician (2023)

Registered Pharmacist Intern (2024)

Languages

English
Native or Bilingual
Spanish
Professional Working

Interests

  • Gym Workouts
  • Passionate about balancing physical health with mental and emotional wellness
  • Personal Development and Self-Improvement

Timeline

Pharmacy Intern

CVS Pharmacy
08.2024 - Current

Pharmacy Technician

CVS Pharmacy
03.2023 - 08.2024

Medical Scribe

The Hospitals Of Providence
05.2022 - 06.2023

Wildlife Rehabilitation Intern

Northwoods Wildlife Center
05.2022 - 09.2022

Cashier

Chick-fil-A
08.2018 - 03.2022

Veterinary Technician Intern

El Abrigado Animal Clinic
09.2017 - 05.2018

High School Diploma - undefined

Franklin High School

Doctor of Pharmacy - Pharmacy

The University of Texas At El Paso

Bachelor of Science - Animal Science

New Mexico State University

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Luis Pena