Luis Pena-Bolanos
Compton,CA
Summary
Resourceful Usher Supervisor known for high productivity and efficient task completion. Possess specialized skills in crowd management, safety protocols, and customer service excellence. Excel in communication, problem-solving, and leadership, ensuring smooth operation of events and positive guest experiences. Physically fit General Laborer effective at completing projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in team setting to complete all job related duties, maintain safe working conditions and adhere to OSHA regulations.
Overview
2
2
years of professional experience
Work History
Usher Supervisor
CSC Security
Wilmington, CA
09.2021 - 01.2022
- Resolved customer complaints efficiently and professionally in order to maintain a positive guest experience.
- Controlled access points during events in order to prevent unauthorized entry into restricted areas.
- Collaborated with the box office manager on pre-event preparations such as seat assignments or will call tickets.
- Supervised and monitored staff performance, providing feedback to improve work quality.
- Provided guidance and direction to ushers on the daily operations of their job duties.
Loader and Unloader
H&H Nursery
Lakewood, CA
05.2020 - 10.2020
- Organized inventory by placing items in designated areas within the warehouse space.
- Worked collaboratively with other team members to complete projects in a timely manner.
- Maintained cleanliness of work area by sweeping floors, removing debris, and organizing supplies.
- Labeled containers accurately with correct item codes, weight, destination address.
- Inspected incoming shipments for damage or defects, reporting any discrepancies immediately.
Education
Some College (No Degree) -
Los Angeles Harbor College
Wilmington, CASkills
- Facility Maintenance
- Verbal Communication
- Material Handling Equipment
- Organizational Skills
- Willing to Learn
Languages
Spanish
Professional
English
Professional
Timeline
Usher Supervisor
CSC Security
09.2021 - 01.2022
Loader and Unloader
H&H Nursery
05.2020 - 10.2020
Some College (No Degree) -
Los Angeles Harbor College