Luis Perez
Miami,FL
Summary
A motivated third year student from the Miami Dade Inter-American College hoping to join this great company.
Professional mariner prepared for leadership role in maritime operations. Demonstrates strong navigation, safety, and maintenance skills. Focuses on team collaboration and achieving results. Adaptable to changing conditions, ensuring reliable and efficient performance. Known for effective communication and sound decision-making in high-pressure situations.
Overview
3
3
Languages
1
1
Certification
9
9
years of professional experience
Work History
Boat Captain
Rosell Innovation Services
Miami, FL
01.2022 - Current
- Navigated vessel operations safely across varied waterways, maintaining compliance with maritime regulations and navigation protocols.
- Resolved docking, fueling, and maintenance concerns, minimizing delays and supporting reliable service delivery.
- Conducted pre-departure inspections, verifying equipment, safety gear, and vessel systems before each voyage.
- Monitored weather, tides, and route conditions, adjusting travel plans to protect passengers
Wheelchair Agent
Envoy Air
Miami, FL
05.2021 - 12.2021
- Assists and transports passengers requiring wheelchair assistance to/from assigned gate and/or from their arriving flights to the FIS (Federal Inspection Services) area.
- Safely lifts special needs passengers up/down stairs, seats of aircraft and in/out of wheelchairs.
- Reads appropriate paperwork to identify name, international flight information, date and special service request details to ensure special needs passengers are taken to the correct gate destination.
- Assists special needs passengers and unaccompanied minors in transporting and claiming personal belongings and baggage.
- Greets passengers in a friendly and courteous manner.
UPS Ramp Agent
Swissport International Ltd.
Miami, FL
03.2020 - 05.2021
- Coordinated aircraft loading and unloading, maintaining safe, efficient turnaround operations.
- Marshaled arriving and departing aircraft using standard hand signals and ramp safety procedures.
- Inspected baggage carts, belt loaders, and ground support equipment for serviceability before use.
Sales Associate
inMotion
Miami, FL
08.2019 - 02.2020
- Acknowledged customer issues and resolved their problems quickly and efficiently.
- Accepted and processed customer payments in cash, credit cards and checks, checking for validity.
- Contacted existing and new customers to discover their needs and to explain how certain products could be useful to them.
Video logger
Univision Communications Inc.
Miami, FL
08.2019 - 12.2019
- Log and edit videos for the producer
Food/Beverage Server
NewsLink
Miami, FL
06.2019 - 08.2019
- Clean or sterilize dishes, equipment or facilities.
- Serve food, beverages or desserts to customers in such settings as take-out counters.
- Brew coffee and fill containers with requested beverages
Customer Service Representative
Pizza Hut
Miami, FL
01.2019 - 06.2019
- Investigate and resolve complaints regarding food quality, service or accommodations.
- Confer with customers by telephone to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Check to ensure that appropriate changes were made to resolve customers’ problems
Crew Trainer
McDonald's
Miami, FL
06.2017 - 01.2019
- Establish and maintain relationships with individuals or business customers or provide assistance with problems these customers may encounter.
- Clean and sanitize work areas, equipment, utensils, dishes or silverware.
- Operate cash register, handle money, and give correct change
- Supervise new co-workers
Education
Associate - Journalism
Miami Dade College
Miami, FL11.2026
Skills
- Video Editing
- Video Production
- Social Media Management
- Journalism
- Content Creation
- Boat handling
- Mooring operations
- Team management
- Maritime regulations
- Emergency management
- First aid proficiency
- Multilingual abilities
- Relationship building
- Customer relations
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
Certification
Operational Uninspected Passenger Vessel Boat Captain License
C.P.R. cerficate
TWIC card
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Elementary
Interests
US soccer coaching license - grassroots level
Timeline
Boat Captain
Rosell Innovation Services
01.2022 - Current
Wheelchair Agent
Envoy Air
05.2021 - 12.2021
UPS Ramp Agent
Swissport International Ltd.
03.2020 - 05.2021
Sales Associate
inMotion
08.2019 - 02.2020
Video logger
Univision Communications Inc.
08.2019 - 12.2019
Food/Beverage Server
NewsLink
06.2019 - 08.2019
Customer Service Representative
Pizza Hut
01.2019 - 06.2019
Crew Trainer
McDonald's
06.2017 - 01.2019
Associate - Journalism
Miami Dade College
Personal Information
Work Permit: Authorized to work in the United States of America as a U.S. Citizen