Luis Quiala
Computer Technician
Shawnee,KS
Summary
Dynamic operations manager with a proven track record at STRIPSCHICKEN MERIAN, excelling in strategic planning and customer service. Enhanced communication, resolved inefficiencies, and improved customer satisfaction ratings through effective decision-making. Skilled in quality assurance, consistently meeting financial targets while fostering strong supplier relationships for optimal resource utilization.
Overview
2026
2026
years of professional experience
Work History
Manager of Operations
STRIPSCHICKEN MERIAN
08.2024 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
- Directed resource allocation efforts, maximizing utilization of personnel, materials, and equipment resources for efficient operations management.
Computer Operator
MINED
2020 - 03.2022
- Maintained a high level of accuracy in data entry tasks, resulting in improved overall data quality.
- Maintained spreadsheets of data across multiple systems.
- Generated reports covering details about data, system operation, and error monitoring.
- Processed requests for service from internal and external customers.
Teacher
MINED
03.2019 - 01.2020
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Education
Bachelor Of Informatics - Computer Science Technician
IPI Gral. Calixto Gracia In̈igüez
Holguin, Cu05.2010
Skills
- Decision-making
- Customer service
- Quality assurance
- Strategic planning
Languages
English
Elementary
Spanish
Native or Bilingual
Timeline
Manager of Operations
STRIPSCHICKEN MERIAN
08.2024 - Current
Teacher
MINED
03.2019 - 01.2020
Bachelor Of Informatics - Computer Science Technician
IPI Gral. Calixto Gracia In̈igüez
Computer Operator
MINED
2020 - 03.2022
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