Luis Quinonez
Homestead,FL
Summary
Motivated and customer-oriented individual with diverse experience in customer service, health and wellness, and hospitality seeking to leverage strong communication skills and dedication to providing exceptional service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Activities Assistant
Cheeca Lounge & Spa
10.2019 - 03.2020
- Planned and facilitated recreational activities and events for resort guests of all ages, ensuring a fun and memorable experience
- Assisted with setup, cleanup, and maintenance of activity areas, ensuring a safe and welcoming environment for participants
- Provided assistance and support to guests, addressing questions, concerns, and special requests with professionalism and courtesy.
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
Health Enthusiast
Vitamin Shoppe
05.2017 - 04.2019
- Provided expert guidance and recommendations to customers on vitamins, supplements, and health products, tailoring suggestions to individual needs and goals
- Assisted with inventory management, restocking shelves, and ensuring a clean and organized store environment
- Cultivated strong relationships with customers, building trust and loyalty through personalized service and product knowledge.
- Answered questions about store policies and addressed customer concerns.
Infantryman
United States Army
09.2015 - 01.2017
- Demonstrated leadership, teamwork, and problem-solving skills in high-pressure environments
- Executed tactical missions with precision and attention to detail, ensuring safety and security of personnel and equipment
- Received awards and commendations for exemplary service and commitment to duty.
- Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
- Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
Education
Associate's Degree in Progress - Cyber Security
Miami Dade College - Homestead
Homestead04.2025
Skills
- Excellent communication and interpersonal skills, with the ability to interact effectively with customers and colleagues
- Strong problem-solving abilities, demonstrated through military service and customer-facing roles
- Proficient in Microsoft Office Suite and other software applications
- Ability to work well independently as well as part of a team
- Dedication to delivering outstanding customer service and satisfaction
Hobbies Interests
[if relevant, such as any hobbies or interests related to customer service, health, or wellness]
Certification
- Certified Pistol Instructor
- Certified Personal Trainer
- AED/CPR
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Activities Assistant
Cheeca Lounge & Spa
10.2019 - 03.2020
Health Enthusiast
Vitamin Shoppe
05.2017 - 04.2019
Infantryman
United States Army
09.2015 - 01.2017
Associate's Degree in Progress - Cyber Security
Miami Dade College - Homestead
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