LUIS RAMIREZ
Phoenix,AZ
Summary
Experienced sales professional with a background as a Mortgage Loan Officer, now seeking to leverage my skills as a Masonry Sales Representative. Demonstrated success in generating new business, cultivating client relationships, and driving revenue growth. Expertise in identifying and prospecting potential clients, developing and executing strategic sales plans, and managing customer database to increase sales. Proven ability to analyze market trends and implement effective strategies to capitalize on opportunities. Committed to utilizing my strong sales acumen and customer-focused approach to contribute to the success of Oldcastle and expand its market presence.
Overview
9
9
years of professional experience
Work History
SENIOR LOAN OFFICER
FAIRWAY INDEPENDENT MORTGAGE
Phoenix, AZ
03.2017 - Current
- Negotiated terms and conditions of loans with clients, including interest rates and repayment plans.
- Collaborated with internal teams such as underwriting, legal, operations and marketing in order to ensure timely completion of loan transactions.
- Provided guidance to customers regarding loan products, eligibility requirements, application processes, documentation requirements.
- Researched investor guidelines and kept up to date on program changes that affected loan processing or origination.
- Utilized CRM systems to manage client interactions, track sales performance, and drive business growth.
LOAN OFFICER
PRIMARY RESIDENTIAL MORTGAGE
Phoenix, AZ
08.2016 - 03.2017
- Analyzed market data to advise clients on optimal loan products based on current residential real estate trends.
- Provided customer service support throughout the entire process from application through closing.
- Interacted with underwriters, appraisers, title companies. during the processing of a loan application.
- Monitored changes in relevant federal regulations related to lending practices.
ASSISTANT PROCESSOR
NOVA HOME LOANS
Phoenix, AZ
05.2015 - 08.2016
- Managed multiple tasks simultaneously while adhering to tight deadlines.
- Monitored progress of all loans under review to ensure that deadlines were met.
- Responded to inquiries from customers regarding their loans or application status.
- Reviewed documents for accuracy, completeness and compliance with regulations.
Education
Business Administration -
UNIVERSITY OF SAN DIEGO
01.1996
Skills
- Relationship building and management
- Strong oral and written communication skills
- Customer service-focused
- CRM Software(Salesforce, Perfect Storm)
- Problem-Solving and Adaptability
- Goal Setting and Alignment
- Market Trend Analysis and Strategic Planning
- Trade Event Participation and Networking
- Lead Generation
Languages
English
Native/ Bilingual
Spanish
Full Professional
Timeline
SENIOR LOAN OFFICER
FAIRWAY INDEPENDENT MORTGAGE
03.2017 - Current
LOAN OFFICER
PRIMARY RESIDENTIAL MORTGAGE
08.2016 - 03.2017
ASSISTANT PROCESSOR
NOVA HOME LOANS
05.2015 - 08.2016
Business Administration -
UNIVERSITY OF SAN DIEGO
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