Luis Ramos
Winter Park,FL
Summary
Proven professional with a track record of optimizing routes and enhancing customer satisfaction at Drive Time. Skilled in vehicle maintenance and customer service, I excel in safe driving practices and efficient transportation. Demonstrated ability to improve delivery efficiency by 20%, ensuring timely and positive customer experiences.
Overview
2
2
years of professional experience
Work History
Drive Time
Detailer
2023.01 - 2024.08
- Coordinated efficient routes to avoid delays and optimize schedules.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Delivered goods and products to customer on time and in excellent condition.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Followed all relevant traffic laws and safety regulations.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
Education
Diploma - Sport Manegment
Frankford High School
Philadelphia, PA07.2019
Skills
- Materials Transport
- Passenger transportation
- Appointment Scheduling
- Equipment Operation
- Vehicle Maintenance
- Commercial driving
- Vehicle Inspection
- Passenger Assistance
- Heavy Lifting
- Transportation
- Flexible Schedule
- Loading and unloading
- Valid Driver's License
- Inclement weather driving
- Safe Driving Practices
- Language Fluency
- Customer Service
- Safety Management
Languages
English
Full Professional
Timeline
Drive Time
Detailer
2023.01 - 2024.08
Diploma - Sport Manegment
Frankford High School
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