Luis Ricardo
Miami
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Explosive Detection K9 Handler
Global K9 Protection Group
08.2023 - Current
- Conducted daily health and safety checks of the explosive detection canine.
- Performed routine training exercises with the canine to ensure proficiency in identifying explosives.
- Maintained detailed records of all training activities, including duration and performance results.
- Assisted in developing new training methods for explosive detection canines.
- Conducting inspections of individuals and conveyances.
- Responded quickly and appropriately to any emergency situations involving explosives or suspicious packages.
- Provided feedback on the canine's performance after each shift and adjusted future training accordingly.
- Ensured that all equipment used by the canine was properly maintained and functioning correctly.
- Transported the canine safely to various locations for deployments and investigations as needed.
Explosives and Narcotics K9 Detection
Garrison and Sloan
10.2023 - Current
- Train and maintain the canine's skills in detecting explosives, including various types and concealment methods.
- Ensure the canine's physical and mental well-being through proper care, exercise, and enrichment.
- Continuously train and update the canine's skills to adapt to new challenges and environments.
- Deploy the canine for explosives and narcotic detection searches in various locations, including buildings, vehicles, and public areas as well as personnel.
- Interpret the canine's indications and respond accordingly to ensure safety and security.
- Maintain accurate records of the canine's training, performance, and medical history.
Forklift Operator
DHL Global Forwarding
10.2021 - 02.2023
- Unloaded and stacked materials by raising and lowering lifting devices.
- Unloaded materials and goods at designated locations for best project availability.
- Transported goods between warehouse locations according to shipment and storage needs.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
Patient Transporter
Baptist Cancer Center
10.2019 - 11.2020
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs and stretchers.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted patients in moving out of beds, wheelchairs, stretchers or medical transport vans.
- Provided physical support to patients through diverse types of mobility assistance.
Debt Collector
Hayt, Hyat & Landau P.L.
06.2018 - 09.2019
- Used scripted conversation prompts to convey current account information and obtain payments.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Maintained high volume of calls and met demands of busy and productive group.
- Trained new team members on scripts, company services and collection strategies.
- Used skip tracing and other techniques to locate debtors.
Concierge
Fisher Island Club
01.2018 - 05.2018
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
- Worked closely with guests, some VIP or celebrity, with high degree of respect for privacy.
- Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
- Explained security policies and procedures to guests and hotel staff to promote visitor confidence and safety.
Education
High School Diploma -
Miami Killian Senior High School
Miami, FLSkills
- Operation and Control
- Ability to learn quickly and accurately new programs
- Bilingual ( Spanish English)
- Communications
- Self - Motivated
- Microsoft Excel
- Time Management
- Inventory Control
- Warehouse Procedures
- Heavy Equipment Operation
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Multitasking Abilities
- Calm under pressure
- Customer service
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
Security D License
Timeline
Explosives and Narcotics K9 Detection
Garrison and Sloan
10.2023 - Current
Explosive Detection K9 Handler
Global K9 Protection Group
08.2023 - Current
Forklift Operator
DHL Global Forwarding
10.2021 - 02.2023
Patient Transporter
Baptist Cancer Center
10.2019 - 11.2020
Debt Collector
Hayt, Hyat & Landau P.L.
06.2018 - 09.2019
Concierge
Fisher Island Club
01.2018 - 05.2018
High School Diploma -
Miami Killian Senior High School
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