Luis Rivera Irizarry

Dedicated and customer - focused professional with experience in hospitality, retail and leadership roles, including Walt Disney World, Walgreens and GameStop. Skilled in guest services, safety, operations, cash handling, and inventory management, with a proven ability to maintain high standards of service and workplace efficiency. Experienced in team building to achieve goals and standards set by the company. Experienced in leading teams, coordinating with cross-functional departments, and resolving customer concerns to ensure a positive experience. Recognized for strong communication, problem-solving, and organizational skills in both fast-paced and team-oriented environments.

• During my tenure with Walgreens, I was recognized by the company in exceeding expectations on different programs and projects set by the company such as improving the overall performance of stores across our district, improving guest experience and guest retention in our stores. Also during my tenure with Walgreens my leadership guidance allowed my team members to seek and be recognized by my peers to receive promotions within the company.