Luis Rodriguez
Brooklyn,NY
Summary
Versatile and results-oriented professional with a strong background in maintenance and repair, demonstrated during tenure at Mr. Bear. Excelled in enhancing client satisfaction and retention by through top-notch service and effective communication. Skilled in plumbing maintenance and fostering positive team environments, showcasing a blend of technical prowess and interpersonal skills.
Overview
2025
2025
years of professional experience
Work History
Handy Person
Mr.Bear
- Boosted client retention rate by providing high-quality repairs and excellent customer service.
- Maintained high levels of quality control with meticulous attention to detail in all performed tasks.
- Enhanced customer satisfaction by promptly addressing and resolving maintenance issues.
- Earned repeat business through referrals from satisfied customers who appreciated the professionalism displayed in every interaction.
- Utilized effective communication skills to understand client needs clearly before starting work on any project.
- Prioritized urgent repair requests, minimizing downtime for clients experiencing critical issues.
- Optimized workflow by continuously evaluating processes and implementing improvements where necessary.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Repaired and replaced pumps, valves and motors.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Installed and maintained plumbing and HVAC systems.
- Installed various home appliances to improve client comfort and convenience.
- Collaborated with other professionals on larger-scale projects, contributing specialized expertise as a handy person.
- Installed new locks, door handles, and door closers.
Superintendent and Maintenance
Mr.Bear
07.2016 - Current
- Managed complete construction process to maximize quality, cost-controls and efficiency.
- Reviewed plans and inspected ongoing construction to keep work in line with project goals.
- Implemented safety protocols for reduced workplace accidents and improved employee wellbeing.
- Resolved conflicts efficiently among team members, fostering a positive work environment that contributed to successful outcomes.
- Sourced suppliers and purchased necessary materials for work.
- Communicated effectively with clients throughout each stage of the project for transparency regarding progress updates as well as addressing any concerns raised promptly.
- Scheduled and supervised maintenance and repair of equipment, buildings and grounds.
- Developed and maintained positive relationships with clients and other stakeholders.
- Enhanced building safety with thorough inspections and prompt repairs of any issues found.
- Collaborated with team members to complete larger maintenance projects efficiently and effectively.
- Streamlined operations with effective inventory management, reducing waste and optimizing resource usage.
- Increased customer satisfaction by maintaining an immaculate environment in public-facing areas of the facility.
- Completed minor repairs as needed, prolonging the lifespan of essential equipment and infrastructure components within the facility.
- Maintained a professional appearance, ensuring all areas were clean and well-organized at all times.
- Provided excellent customer service when interacting with clients or visitors during daily duties.
- Minimized disruption to normal business activities by executing maintenance tasks during off-peak hours when possible.
- Improved facility cleanliness by performing routine maintenance tasks on a daily basis.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Maintained floor cleaning and waxing equipment.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Padre José Tineo
Santiago, Dominican Republic 2009
Skills
- Electrical Repairs
- Lock replacement
- Drywall Installation
- Furniture Assembly
- Plumbing Maintenance
- Appliance Installation
- Flooring Installation
- Painting proficiency
- Carbon monoxide detector testing
- Drain Unclogging
- Smoke detector testing
- Painting
- Emergency Repairs
- Valid Driver's License
- Attention to Detail
- Grounds Maintenance
- Snow Removal
- Repair and Maintenance
- Cleaning and sanitizing
- Plumbing
- Door installation
- Painting expertise
Languages
Spanish
Full Professional
English
Limited Working
Timeline
Superintendent and Maintenance
Mr.Bear
07.2016 - Current
Handy Person
Mr.Bear
Padre José Tineo
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