Luis Rodriguez
Laredo,TX
Summary
Talented laborer with solid experience, teamwork abilities and understanding of safety. Competent helping teams complete work through effective materials handling, trash removal and equipment operation.
Overview
7
7
years of professional experience
Work History
Concrete Finisher
Rodriguez Construction
02.2022 - Current
- Set wood and other forming materials to prepare for concrete pours.
- Installed rebar and molded expansion joints and edges for concrete projects.
- Demolished and repaired old concrete surfaces.
- Mixed, spread, and patched concrete to specifications.
- Shoveled materials such as dirt, gravel, and asphalt.
- Assisted crew members with positioning trucks and moved discharge chute to guide concrete into forms.
Customer Service Representative
Concentrix
12.2017 - 01.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
No Degree - Welding
Laredo Community College
Laredo, TXHigh School Diploma -
Cigarroa High School
Laredo, TX06-2016
Skills
- Concrete finishing
- Worksite safety
- Float finishing
- Driveway installation
- Hand tool operation
- Sidewalk construction
- Rebar installation
- Physical strength
Languages
Spanish
Full Professional
Timeline
Concrete Finisher
Rodriguez Construction
02.2022 - Current
Customer Service Representative
Concentrix
12.2017 - 01.2022
No Degree - Welding
Laredo Community College
High School Diploma -
Cigarroa High School
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