Luis Rodriguez
Compton,CA
Summary
Proven track record in enhancing operational efficiency, evidenced by a history of accurately managing inventory and streamlining shipment processes at Allied Refrigeration. Skilled in forklift operations and maintaining safety protocols, coupled with a strong attention to detail and reliability. Excelled in customer service, significantly contributing to positive customer experiences and operational success.
Overview
16
16
years of professional experience
Work History
Warehouse Worker /Customer Service Cashier
Allied Refrigeration
Los Angeles, CA
06.2017 - Current
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Ensured safety protocols were followed at all times while operating machinery.
- Operated scanners, computers, and other equipment to track orders.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Greeted customers to determine wants or needs.
- Performed regular inventory checks to ensure stock levels were maintained.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Processed credit card payments securely according to established policies and procedures.
- Inspected returned items for damage before issuing refunds or exchanges.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Placed special orders or called other stores to find desired items.
Delivery Driver
Amazon
Hawthorne, CA
09.2015 - 05.2017
- Contacted customers prior to delivery to coordinate delivery times.
- Monitored fuel level throughout shift and refueled when necessary.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Checked tires for proper inflation before leaving on each route.
- Utilized street maps to plan and determine most efficient routes.
- Utilized GPS and maps for efficient route planning.
- Handled merchandise in accordance with product handling standards.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Inspected vehicle and maintained gas, oil and water levels.
Restaurant Busser
La Barca Cantina And Mexican Grill
Downey, CA
01.2013 - 08.2016
- Cleared tables to maintain high turnover rate and minimize wait times.
- Swept, mopped and removed debris from dining room floors.
- Used pressurized faucet sprayer effectively to wash large quantities of dishes.
- Followed all safety guidelines while handling sharp objects like knives or forks.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Managed inventory of cleaning supplies and tableware, ensuring availability at all times.
- Provided assistance to other employees when needed during peak business hours.
Warehouse Worker/Customer Service Cashier
White Cap Construction Supply Inc.
Los Angeles, CA
06.2012 - 09.2015
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Inspected damaged goods prior to disposal or return to vendor.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Greeted customers promptly and responded to questions.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
Cashier
Dollar Tree
Bell Gardens, CA
04.2009 - 01.2013
- Accepted cash and credit card payments, issued receipts and provided change.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Maintained work area and kept cash drawer organized.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Answered phone calls to assist customers with questions and orders.
Education
High School Diploma -
Bell Gardens High School
Bell Gardens05-2009
Some College (No Degree) - Computer Science
East Los Angeles College
Monterey Park, CASkills
- Cycle counting
- Shipment unpacking
- Truck processing
- Shipping and receiving
- Loading and unloading
- Attention to detail
- Punctual and dependable
- Safety training
- Order picking
- Forklift operations
- Stock control
- Damage reports
- Microsoft outlook
- Supply ordering
- Storage organization
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Warehouse Worker /Customer Service Cashier
Allied Refrigeration
06.2017 - Current
Delivery Driver
Amazon
09.2015 - 05.2017
Restaurant Busser
La Barca Cantina And Mexican Grill
01.2013 - 08.2016
Warehouse Worker/Customer Service Cashier
White Cap Construction Supply Inc.
06.2012 - 09.2015
Cashier
Dollar Tree
04.2009 - 01.2013
High School Diploma -
Bell Gardens High School
Some College (No Degree) - Computer Science
East Los Angeles College
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