Seasoned HR professional with over a decade of experience in leading comprehensive HR operations within the US Army, supporting a workforce exceeding 3,600 personnel. Demonstrated expertise in HR logistics, professional development, and strategic networking. Proven track record in managing complex logistical challenges and promoting continuous training and development to enhance organizational performance.
Overview
2025
2025
years of professional experience
Work History
Human Resources Analyst
US Army
Company Overview: Supports a workforce of more than 3,600 employees
Delivered comprehensive administrative and technical support in military personnel processes and procedures as part of the Senior Mission Support team
Provided direct support and assistance to the Senior Commander (SC) in administering administrative control (ADCON) and Title 10 Support for assigned and attached FORSCOM units at Fort Hood
Mentored staff and provided guidance to military personnel and operating officials at both local and higher headquarters, covering the full spectrum of military personnel management
This role significantly impacted a service population of 35,000 to 60,000 Active-Duty Soldiers
Supervised HR operations for over 3,600 Officers, NCOs, and Enlisted Soldiers, ensuring 100% compliance with regulations and policies
Managed Soldier information using personnel databases such as EDAS, TOPMis, eMILPO, WEB EDAS, and ETOPMIS
Developed and implemented personnel accountability tools for monitoring Soldier in-processing and out-processing, which were adopted division-wide
Retrieved and updated Soldier Readiness information in eMilPO databases, verifying adherence to Army regulations and policies
Coordinated personnel actions with Division, III Corps, and Installation
Processed and reviewed recommendations for awards, ensuring the accuracy and attachment of appropriate documents
Maintained and updated promotion tracking databases to ensure timely promotions
Advised Battalion Command Team on HR actions and provided recommendations
Composed and typed MFRs, SOPs, and military correspondence using MS Office and email
Processed over 100+ monthly personnel actions, including Awards, Promotions, Suspension of Favorable Actions, Leaves, Passes, and Reassignments
Analyzed Army MILPER messages, regulations, and policies to determine implementation methods and staffed to higher headquarters for review
Managed suspense for taskings from Division, III Corps, and Installation
Conducted weekly HR systems training for Sergeant Time
Increased overall company mission readiness by maintaining the highest completion rate of personnel actions within the brigade
Awarded the Army Commendation Medal for leadership and contribution
Ranked in the top 1% of HR Specialists for three consecutive years for meeting standards in the Organizational Inspection Program (OIP) across all HR functional areas
Supports a workforce of more than 3,600 employees
Manager of Operations
Costa Caribe Seafood and Grill and CostaMar
11.2017 - 09.2024
Managed cross-functional teams for successful project completion and timely delivery.
Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
Directed resource allocation efforts, maximizing utilization of personnel, materials, and equipment resources for efficient operations management.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Developed strong relationships with suppliers, resulting in reduced costs and better-quality products.
Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
Mentored junior team members in their career progression pathing endeavors towards managerial roles within the company structure framework.
Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
Optimized inventory control procedures to minimize stockouts and excess inventory levels.
Streamlined operational processes by implementing efficient workflow management strategies.
Negotiated favorable contracts with vendors, securing competitive pricing arrangements that benefited the organization''s bottom line results.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
Enhanced team productivity by providing effective training programs and performance management systems.
Enhanced customer experience by refining service delivery processes, leading to repeat business and positive reviews.
Improved team morale with regular feedback sessions and recognition of outstanding performance.
Education
Masters Degree - Science in Criminology and Forensics
Pontifical Catholic University Ponce
Ponce, PR
01.2006
Bachelor of Science - Psychology
Inter-American University of San German
San German, Puerto Rico
01.1999
Skills
Training and mentoring
Training development
Recruitment
Talent management
Problem-solving abilities
Employee Recognition Programs
Problem-solving aptitude
Adaptability
Candidate interviews
Staff hiring and recruitment
Accomplishments
Achieve a 95% completion of the leaves and awards for the soldier's through effectively and efficiently coordinate with counterparts and leadership the protocols for awarding leaves and awards.
Collaborated with team of four (4) in the development of the improvement of the award and leave program.
Awards
Meritorious Civilian Service Medal
Army Commendation Service medal 3OCL
Army Achievement Medal 5OCL
Meritorious Unit Commendation Medal
US Army and Air Force Presidential Unit Citation
Valorous Unit Award (Army)
Army Good conduct medal 3rd
National Defense Service Medal
Iraq Campaign Medal w/ campaign star
Non-Commissioned Officer Professional Development Ribbon
Army Service Ribbon
Overseas Service Ribbon
Combat Action Badge
Languages
Spanish
Native or Bilingual
Italian
Elementary
English
Full Professional
Timeline
Manager of Operations
Costa Caribe Seafood and Grill and CostaMar
11.2017 - 09.2024
Bachelor of Science - Psychology
Inter-American University of San German
Human Resources Analyst
US Army
Masters Degree - Science in Criminology and Forensics