Summary
Overview
Work History
Education
Skills
Timeline
Generic

Luis Rodriguez-Vargas

Las Vegas,NV

Summary

Driven Busser with 6+ years of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction with ability to resolve complex issues and win customer loyalty.

Overview

7
7
years of professional experience

Work History

Server Assistant

Ramsay's Kitchen
10.2022 - Current
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Assisted with dining room set up prior to and after service period.
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Provided attentive service and proactively assessed guest needs.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Trained new staff in bussing and cleaning procedures.

Food Runner

Guy Fieri Vegas Kitchen
12.2018 - 08.2022
  • Promoted efficiency by removing empty dishes, glassware and silverware to shorten bussing times.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Delivered food items to tables ensuring each restaurant patron received correct order.
  • Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery.
  • Answered questions from restaurant patrons regarding menu items.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.

Server Assistant

Guy Fieri Vegas Kitchen
12.2018 - 08.2022
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.

Host

Stratosphere Las Vegas
10.2018 - 12.2018
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Server Assistant

Stratoshpere Las Vegas
07.2017 - 12.2018
  • Ensured exceptional guest experiences through attentive service.
  • Provided attentive service and proactively assessed guest needs.
  • Assisted customers with carry-out service.
  • Greeted customers and answered any questions.
  • Improved customer satisfaction rates by answering customers' questions and resolving issues efficiently.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Provided smooth and timely service to customers by providing additional silverware, extra napkins and cleaning spills.

Education

High School Diploma -

Las Vegas High School
Las Vegas, NV
06.2017

Skills

  • Table setting knowledge
  • Team collaboration
  • Resourcefulness

Timeline

Server Assistant

Ramsay's Kitchen
10.2022 - Current

Food Runner

Guy Fieri Vegas Kitchen
12.2018 - 08.2022

Server Assistant

Guy Fieri Vegas Kitchen
12.2018 - 08.2022

Host

Stratosphere Las Vegas
10.2018 - 12.2018

Server Assistant

Stratoshpere Las Vegas
07.2017 - 12.2018

High School Diploma -

Las Vegas High School

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Luis Rodriguez-Vargas