Luis Rojas
Rialto,CA
Summary
Proven Sales Manager with a track record of boosting sales revenue by over 100% at Diamond Chevrolet Of San Bernardino through strategic sales initiatives and effective team leadership. Skilled in relationship building and sales strategy development, I excel in creating lasting client connections and coaching teams towards exceeding targets. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
24
24
years of professional experience
Work History
Sales Manager
Diamond Chevrolet Of San Bernardino
01.2020 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Helped Company grow taking it from 60 units a month to 130-150 units.
Sales Manager
Unicars Honda
12.2016 - 12.2019
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Car Salesperson, Used Car Manager, Sales Manager
Hardin Honda
08.2005 - 10.2015
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Car Salesperson
Weir Canyon Honda
07.2004 - 07.2005
- Was given the Opportunity to Start my Automotive Career at this store.
- Responded to customer enquiries via telephone and email.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Enlisted Soldier
U.S Army
06.2000 - 06.2004
- Operated and maintained armored vehicles.
- Secured and protected military property, assets, and personnel.
- Ensured mission readiness by maintaining personal weapons proficiency, scoring highly on annual qualification tests consistently.
- Achieved mission success by effectively leading a diverse group of soldiers during high-stress situations.
- Led security efforts for multiple installations, maintaining a safe environment for all personnel and preventing unauthorized access to sensitive materials.
- Trained new recruits in essential soldiering skills, fostering a strong foundation for their military careers.
- Enhanced physical fitness levels for all soldiers in the unit through rigorous training and personalized workout plans.
- Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
- Assembled, disassembled and maintained various weapons for operational readiness.
Education
High School Diploma -
Fontana High School
Fontana, CA06.2000
Skills
Relationship Building
Sales team training
Staff Management
Goals and performance
Motivational Skills
Sales expertise
Sales strategy development
Direct Sales
Sales process
Goal Setting
Account Management
Sales Coaching
Analytical problem solver
Languages
Spanish
Native or Bilingual
Timeline
Sales Manager
Diamond Chevrolet Of San Bernardino
01.2020 - Current
Sales Manager
Unicars Honda
12.2016 - 12.2019
Car Salesperson, Used Car Manager, Sales Manager
Hardin Honda
08.2005 - 10.2015
Car Salesperson
Weir Canyon Honda
07.2004 - 07.2005
Enlisted Soldier
U.S Army
06.2000 - 06.2004
High School Diploma -
Fontana High School