Luis Romero Umana
Tampa
Summary
Dynamic retail professional with a strong work ethic and expertise in merchandising, honed at Nike. Proven ability to enhance customer satisfaction through personalized service and effective team collaboration. Skilled in inventory management and product knowledge, consistently achieving sales targets while fostering positive shopping experiences. Adaptable and community-oriented, committed to excellence in retail.
Overview
7
7
years of professional experience
Work History
Nike Athlete
Nike
01.2023 - Current
- Strengthened relationships with retail partners by providing support, knowledge, and communication on products and promotions.
- Used in-depth product expertise to explain the characteristics, advantages, and performance technologies of Nike equipment, clothing, and shoes.
- Collaborated with team members to achieve high-performance results in a fast-paced retail setting.
- Assisted customers with product selections and inquiries, enhancing overall shopping experience.
- Restocked merchandise displays, ensuring optimal presentation and accessibility.
- Maintained a visually appealing and organized sales floor, contributing to a positive shopping environment for customers.
- Boosted customer satisfaction by providing personalized recommendations and assistance throughout the shopping experience.
- Accurately unpacked, sorted, labeled, and arranged new inventory to process shipping deliveries.
- Carried out refilling and replenishment to maintain essential items on hand and appropriately sized.
Sales Associate
WeGotSoccer
08.2018 - 09.2020
- Assisted customers in product selection, enhancing overall shopping experience.
- Processed transactions accurately using point-of-sale systems.
- Maintained inventory levels through regular stock checks and reorder processes.
- Collaborated with team members to achieve sales targets consistently.
- Provided expert guidance on cleat types (firm ground, turf, indoor), fit, and performance benefits
- Assisted in merchandising seasonal collections, player drops, and team-specific product launches.
Education
Bachelor of Science - Biomedical Sciences
University of South Florida
Tampa, FL12-2024
Skills
- Effective team collaboration
- Time management
- Strong work ethic
- Strong stress management
- Adaptable
- Leadership development
- Flexibility and mobility
- Community involvement
- Personable and friendly
- Retail sales customer service
- Retail merchandising expertise
- Decision-making
Accomplishments
Worked as part of a multidisciplinary research team, contributing to the published study “Deep-Sea Sponges and Corals off the Western Coast of Florida—Intracellular Mechanisms of Action of Bioactive Compounds and Technological Advances Supporting the Drug Discovery Pipeline.”
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Nike Athlete
Nike
01.2023 - Current
Sales Associate
WeGotSoccer
08.2018 - 09.2020
Bachelor of Science - Biomedical Sciences
University of South Florida