Luis Rosales
Washington,DC
Summary
Experienced food service professional with a background as a meat carver and cross trainer. Skilled in precision food preparation, staff training, and maintaining high standards of quality, safety, and efficiency. Known for adaptability, teamwork, and delivering excellent customer service in a fast-paced environment.
Overview
2
2
years of professional experience
Work History
Meat Carver
Federalist Pig
Washington, District of Columbia
05.2023 - 08.2023
- Communicate effectively with other kitchen staff members regarding upcoming orders or special requests.
- Adhere to food safety standards when preparing meals for customers.
- Utilize leftovers from previous days' production by re-purposing them into creative dishes.
- Check quality of raw materials prior to carving.
- Monitor inventory levels of supplies needed for meat carving operations.
- Sharpen knives regularly to ensure accurate cutting and slicing.
Cross Trainer
Shake Shack
Arlington, VA
02.2021 - 04.2023
- Started as a Team member & earned promotion two times in 8 months
for consistently demonstrating leadership, mastering all stations, &
upholding Shake Shack’s high standards for food quality, cleanliness, &
guest service. - Properly trained 15+ people on several stations in 12
months. - Led daily opening procedures - powered on & calibrated kitchen
equipment (grill, fryers, bun toaster, cheese pump, milkshake spinners),
prepped ingredients, verified food safety standards, & ensured station
readiness. - Managed morning shifts with a lean team, regularly running multiple
kitchen roles (grill, shake station, prep) while fulfilling dine-in, to-go, &
delivery orders. - Handled any customer concerns professionally,
ensuring high satisfaction & maintaining Shake Shack’s service
standards. - Supported store closings: guided team station shutdowns, ensured
deep cleaning, restocking, & equipment sanitation (grill vents, floors,
FOH) - Ensured strict compliance with food safety and sanitation standards, reducing operational errors.
- Maintained speed and accuracy during peak hours while upholding customer service standards
Skills
- Teamwork and collaboration
- Food preparation
- Organized
- Time management and multitasking
- Customer service
- Conflict resolution and Problem Solving
Timeline
Meat Carver
Federalist Pig
05.2023 - 08.2023
Cross Trainer
Shake Shack
02.2021 - 04.2023